CLIENT ADVISOR SERRAVALLE (PART TIME 24H)

CELINE; Serravalle Scrivia; In loco; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A luxury fashion brand is seeking a Client Advisor for their Serravalle Scrivia outlet. The ideal candidate will have at least 2 years of sales experience in the fashion or luxury sector and possess excellent communication skills in German and English. Responsibilities include providing exceptional customer service, achieving sales objectives, and participating in store operations. This is a part-time role offering 24 hours per week, with a starting date as soon as possible.

Competenze

• Minimum of 2 years in sales within fashion or luxury sector.
• Strong product and fashion sensitivity.
• Ability to exceed customer needs for optimal experience.
• Proactive, open-minded, optimistic, and empathetic.

Mansioni

• Contribute to sales and achieve objectives.
• Welcome and advise customers for best service.
• Share product stories and expertise.
• Build lasting relationships with customers.
• Participate in store operations and visual merchandising.
• Support the digital evolution of the brand.

Conoscenze

Sales experience

Customer service

Product knowledge

Proactive approach

Team spirit

Fluent in German

Fluent in English

Descrizione del lavoro

Overview

CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.

Main Purpose

AS CLIENT ADVISOR, WELCOME ALL CLIENTS TO OUR STORE ENSURING THE CLIENT FEELS COMFORTABLE IN THE ENVIRONMENT.

Key Responsibilities

• CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES.
• WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE.
• SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE.
• BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS.
• CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM.
• BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT.
• CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES.
• SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE.
• BE A GREAT AMBASSADOR OF CELINE AND THE GROUP.
• ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE.

Profile

PROFILE & EXPERIENCE EXPERIENCE: A MINIMUM OF 2 YEARS IN SALES AND IN FASHION OR LUXURY SECTOR OR EQUIVALENT SKILLS & PERSONAL ATTRIBUTES. HIGH PRODUCT AND FASHION SENSITIVITY AND KNOWLEDGE. ABILITY TO UNDERSTAND AND GO BEYOND CUSTOMERS’ NEEDS TO PROVIDE THEM THE BEST CUSTOMER EXPERIENCE. TASTE FOR CHALLENGE AND A TEAM SPIRIT. SENSE OF SERVICE, NATURAL CURIOSITY, OPEN-MINDEDNESS, OPTIMISM AND EMPATHY. LANGUAGES: FLUENT IN GERMAN AND ENGLISH. A THIRD LANGUAGE WOULD BE A PLUS. WORKING HOURS: PART-TIME 24 HOURS. WORKPLACE: SERRAVALLE SCRIVIA OUTLET. STARTING DATE: AS SOON AS POSSIBLE.

OUR ENGAGEMENT CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and singularities.

Additional Information

OUR ENGAGEMENT

CELINE IS AN EQUAL OPPORTUNITY EMPLOYER. WE WANT TO OFFER AN INCLUSIVE ENVIRONMENT OF MUTUAL RESPECT WHERE WE WELCOME DIVERSITY AND ALL OUR EMPLOYEES FEEL INCLUDED, DEVELOPED, AND HEARD.

WE ARE COMMITTED TO THE PREVENTION OF ALL DISCRIMINATION, PROVIDING EQUAL OPPORTUNITIES TO ALL APPLICANTS IRRESPECTIVE OF GENDER, GENDER EXPRESSION, DISABILITY, ORIGIN, BACKGROUND, RELIGIOUS BELIEFS OR SEXUAL ORIENTATION OR ANY OTHER BASIS PROTECTED BY LAW.

CELINE RECRUITS AND RECOGNIZES ALL TYPES OF TALENT AND SINGULARITIES.