Business & Technology Senior Associate - Advisory - Milano

PricewaterhouseCoopers International; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A global professional services firm is seeking a skilled individual to manage technology infrastructure and IT services in Milan. The role requires building strong client relationships, monitoring network performance, and ensuring quality assurance across IT solutions. Ideal candidates will possess critical thinking skills and a proactive approach to problem-solving. Join us to advance your career in a dynamic environment.

Competenze

• Ability to manage and maintain technology infrastructure and IT services.
• Experience with monitoring network performance and implementing security measures.
• Strong skills in quality management and continuous improvement.

Mansioni

• Manage technology infrastructure and IT services.
• Monitor network performance and troubleshoot issues.
• Build meaningful client relationships and manage teams.

Conoscenze

Client relationship building

Monitoring network performance

Troubleshooting issues

Quality assurance processes

Critical thinking

Understanding business context

Descrizione del lavoro

Overview

At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. IT quality management focuses on enabling the delivery of high-quality IT solutions and services through effective quality assurance processes and methodologies, implementing quality standards, conducting audits, and driving continuous improvement in IT systems and processes.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn\'t clear, you ask questions, and you use these moments as opportunities to grow.

Responsibilities

• Manage and maintain technology infrastructure and IT services to ensure smooth operations and efficient delivery.
• Monitor network performance, troubleshoot issues, and implement security measures.
• Implement quality standards, conduct audits, and drive continuous improvement in IT systems and processes.
• Build meaningful client relationships, manage and inspire teams, anticipate needs, and deliver quality outcomes.
• Navigate ambiguous situations, ask questions, and use opportunities to grow while delivering value.

Skills, Knowledge and Experience

• Respond effectively to diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies, and techniques to generate new ideas and solve problems.
• Apply critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self-awareness, enhance strengths, and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards, the Firm\'s code of conduct, and independence requirements.