AWS Connect IVR Engineer — Lead, Migration & BAU

Tesco; None; In loco; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading supermarket retailer seeks an AWS IVR Engineer to manage and maintain its AWS Connect IVR solution. The role involves acting as the technical lead, supporting migration efforts, and ensuring collaboration with the DevSecOps team. Ideal candidates should have significant experience with AWS Connect and AWS, emphasizing quality user documentation. This position offers a competitive annual bonus, generous leave, and additional employee benefits, ensuring a supportive and dynamic work environment.

Servizi

Annual bonus scheme up to 20%

25 days holiday plus personal day

Private medical insurance

Retirement savings plan

Life Assurance

Flexible working options

Free 24/7 virtual GP service

Competenze

• Significant commercial experience using AWS Connect.
• Significant experience with AWS.
• Experience producing quality user documentation.

Mansioni

• Act as the AWS Connect technical lead within the squad.
• Suggest improvements to current solutions.
• Share knowledge with other members of the chapter.

Conoscenze

AWS Connect

AWS

Service Cloud Voice integration

Terraform

Azure

Descrizione del lavoro

A leading supermarket retailer seeks an AWS IVR Engineer to manage and maintain its AWS Connect IVR solution. The role involves acting as the technical lead, supporting migration efforts, and ensuring collaboration with the DevSecOps team. Ideal candidates should have significant experience with AWS Connect and AWS, emphasizing quality user documentation. This position offers a competitive annual bonus, generous leave, and additional employee benefits, ensuring a supportive and dynamic work environment.