Assistant Restaurant Manager – Maître

LVGH Srl; Cortina d'Ampezzo; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

Un brand di ospitalità di lusso in Italia cerca un Assistant Restaurant Manager per supportare il Manager del Ristorante nelle operazioni quotidiane. Il candidato ideale ha esperienza in ristoranti upscale, abilità di leadership e ottime capacità comunicative. È richiesta fluente in italiano e inglese, con competenze in system POS e Microsoft Office. Un ambiente stimolante in un hotel di lusso è offerto.

Competenze

• Esperienza di 2-3 anni in ruoli di supervisione o assistente manager in ristoranti upscale.
• Ottima conoscenza delle tecniche di servizio e dell'etichetta nell'ospitalità di lusso.
• Flessibilità a lavorare in orari serali, nei fine settimana e nei festivi.

Mansioni

• Supportare il Restaurant Manager nelle operazioni quotidiane.
• Supervisionare il team di servizio e garantire un'adeguata esperienza per gli ospiti.
• Gestire le richieste dei clienti e monitorare la loro soddisfazione.

Conoscenze

Leadership

Comunicazione

Costruzione di team

Attenzione al cliente

Tecniche di servizio

Fluenza in italiano

Fluenza in inglese

Formazione

Laurea in Gestione dell'Ospitalità

Strumenti

Sistemi POS per ristoranti

Microsoft Office

Descrizione del lavoro

Azienda: LVGH Srl - Luxury Hospitality Management

New Italian Luxury Hospitality brand with 3 openings planned in Italy between 2026 and 2027. Born with the goal of creating a collection of 10 Hotels in the coming years, the brand is based on an ambitious and original vision of contemporary Hospitality. The Hotels are positioned in the luxury 5-star segment with different and unexpected concepts and a particular focus on design, culture and sensory experiences.

Following two years of extensive renovation, the historic Albergo Italia is reopening as an innovative 5-star luxury Hotel, featuring a contemporary and sophisticated design, aims to offer guests a unique and memorable hospitality experience through impeccable, empathetic, and spontaneous service.

Our goal is to create a welcoming and refined atmosphere where every guest feels valued and pampered. The primary objective of the team is to excel in every aspect of the guest experience—from warm welcomes and personalized attention to the high quality and uniqueness of dining and wellness services.

Job Description

As a key figure in the Food & Beverage team, our Assistant Restaurant Manager – Maitre will support the Restaurant Manager in overseeing the daily operations of the hotel’s signature dining outlet. With a passion for service and attention to detail, this role helps ensure that every guest experience is seamless, elegant, and unforgettable. The Assistant Restaurant Manager plays a hands‑on role in team supervision, service coordination, and guest interaction, contributing to the excellence and reputation of the restaurant and the hotel overall.

Key Responsibilities

• Support the Restaurant Manager in all aspects of restaurant operations, ensuring a smooth and efficient service during all shifts.
• Lead and supervise the service team, ensuring alignment with brand standards and a guest‑centric approach.
• Assist in staff scheduling, daily briefings, and team development, fostering a positive and high‑performing environment.
• Monitor guest satisfaction, respond promptly to feedback or concerns, and ensure follow‑up actions.
• Collaborate with the kitchen and sommelier team to ensure seamless coordination between service and culinary delivery.
• Contribute to the creation of memorable dining experiences through personalized attention and elegant interaction.
• Ensure compliance with health and safety regulations, hygiene standards, and internal policies.
• Support inventory management, cost control, and ordering processes.
• Participate in training programs, performance reviews, and staff onboarding as needed.
• Promote a culture of excellence, discretion, and continuous improvement within the team.

Qualifications

• Degree or diploma in Hospitality Management or related field.
• Previous experience (minimum 2–3 years) in a supervisory or assistant manager role within upscale or fine dining restaurants, preferably in luxury hotels.
• Strong leadership, communication, and team‑building skills.
• Excellent knowledge of service techniques, food and wine pairing, and luxury hospitality etiquette.
• Fluency in Italian and English is required; additional languages are a plus.
• Confidence in using restaurant POS systems and Microsoft Office tools.
• Customer‑oriented attitude, with impeccable presentation and a refined sense of hospitality.
• Flexibility to work evenings, weekends, and holidays as needed.
• Legal right to work in Italy.