Area Service Manager Italy (m/f/d)

Nordex SE; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading wind energy company in Rome is seeking a professional to lead a service team, manage customer relationships, and ensure operational performance. The ideal candidate will have over 5 years of leadership experience, knowledge of the wind energy sector, and engineering qualifications. This position emphasizes continuous improvement and driving competitiveness in service delivery, with a commitment to safety and customer satisfaction. Join the sustainable energy movement and help expand alternative energies worldwide.

Competenze

• 5+ years of disciplinary leadership experience.
• Experience in the wind energy sector is desired.
• Strong knowledge of business operations and performance metrics.
• Ability to work at heights and willing to travel regularly.

Mansioni

• Responsible for safety and improvement of safety within the area.
• Lead the service team, planning and reviewing performance.
• Manage customer relationships to ensure satisfaction.
• Participate in developing the service business strategy.

Conoscenze

Leadership

English fluency

Decision making

Planning

Problem-solving

Customer management

Team management

Formazione

Formal qualifications in Mechanical and/or Electrical Engineering

Descrizione del lavoro

• Sustainable impact: contribute to a greener future;
• Global Growth: Join an industry with growing global presence;
• Career Development: Benefit from a dynamic industry that fosters professional growth and skill development.
• Pioneering Spirit: Experience the satisfaction of being part of a pioneering movement towards a more sustainable energy;

YOUR TASKS

• Responsible for safety and improvement of safety within the area keeping up to date with HSE legislation and company safety rules.
• Lead the service team in the area, planning, setting goals and reviewing performance and KPIs.
• Responsible for area P&L, business performance and risk management.
• Ensure efficient operational performance and continuous improvement to drive competitiveness of service in the area.
• Develop and set the budget for the service area.
• Forecast business results and delivering to the targets.
• Manage the customer relationships in the area to ensure customer satisfaction.
• Participating in developing the service business strategy for the region.
• Review market demands and opportunities for new contracts.
• Deliver after-market sales opportunities in the area.
• Communicate and manage strategically important topics with internal stakeholders.
• Ensure effective management of customer and supplier claims.

YOUR PROFILE

• 5+ years of disciplinary leadership.
• Experience in the wind energy sector is desired.
• Formal qualifications in Mechanical and / or Electrical Engineering desired.
• Worked in large matrix organizations.
• Experience managing P&Ls & and customer management.
• Experience managing remote field-based teams.
• Strong knowledge of business operations and performance metrics.
• Strong decision making, planning and prioritizing skills.
• Knowledge about country specific laws and rules.
• Systematic working approach and problem-solving behavior, result oriented and end-to-end thinker.
• Ability to work at heights.
• Willing to travel regularly.
• Fluent in English and local language.

OUR RECRUITMENT PROCESS

• CV Screening – We start by reviewing your CV – just a heads‑up: we only evaluate applications/CVs in English.
• Prescreening Call.
• Technical Interview.
• Business Case.
• Cultural Interview.
• Offer.

YOUR BENEFITS:

In addition to the opportunity to make our world a little more sustainable, we offer you:

• Some offers may vary by location.

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.

ABOUT THE NORDEX GROUP

The manufacture of wind energy plants in the on‑shore segment has been our core competence and passion for around 40 years. With more than 57 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80 % of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 40 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10 400 employees the opportunity for international and intercultural cooperation.

We are growing and together driving forward the expansion of alternative energies worldwide – if you wish, from now on with you. Join the #TeamNordex.

We look forward to receiving your application! To make it more convenient for you, we are happy to receive your application without a cover letter.