Account Manager (Metalworking fluids) - North & West Italy

Quaker Houghton; Parma; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A global leader in industrial process fluids is seeking an Account Manager for North-West Italy. The role involves developing business growth, nurturing customer relationships in the metalworking sector, and delivering technical sales support. Ideal candidates have 1 to 3 years of experience in technical sales, an engineering degree, and bilingual skills in Italian and English. Join us to contribute to innovative solutions that drive efficiency.

Servizi

Competitive pay + bonus program

Company car

Meal tickets + Health insurance

2 annual days paid volunteering leave

Access to career growth opportunities

Online training via QH University

Wellbeing and inclusion programs

Competenze

• 1 to 3 years of experience in B2B technical sales, ideally in metalworking.
• Bilingual in Italian and professional level in English.

Mansioni

• Develop business growth in North and West Italy.
• Create strong relationships with key customer contacts.
• Prepare and present customer proposals.
• Deliver technical advice with the Product Application team.

Conoscenze

Technical sales experience

Communication skills

Presentation skills

Results-driven

Customer focused

Formazione

Engineering degree (mechanical, chemical, industrial)

Strumenti

CRM systems

Excel

Descrizione del lavoro

Overview

Quaker Houghton is a global publicly traded company specializing in chemical specialties, process fluids, lubricants and coatings for the manufacturing industry. We operate with a collaborative culture that supports career growth and offers competitive compensation and benefits, with a global presence and headquarters in Conshohocken, PA.

As an Account Manager, you will be the main sales contact for the North-West Italy territory, covering Quaker Houghton’s full range of products, equipment and services. You will focus on nurturing relationships with our existing customer base, primarily in the metalworking fluids market, and you will drive cross-selling and customer satisfaction initiatives.

What do we offer?

• Competitive pay + bonus program
• Company car
• Meal tickets + Health insurance
• 2 annual days paid volunteering leave
• Access to real career growth opportunities in commercial or related areas
• QH University: Online continuous training tool for all seniority levels
• Attractive Wellbeing, Mental Health, Women Inclusion & DEI programs

What will you do?

• Develop business growth in the North and West Italian region to achieve company sales and gross margin targets by regularly visiting customer sites
• Create strong relationships with key customer contacts across all levels, existing and prospective, to increase customer satisfaction and cross-selling success
• Prepare and create customer presentations, proposals, commercial offers and value selling plans
• Deliver sound technical advice to the customer, working with the Product Application team to implement and offer new solutions
• Collaborate with the KAM team for alignment with the account strategy to maximize business potential and exceed customer expectations
• Coordinate with the QH Fluid Intelligence Solutions team regarding our range of equipment sales
• Work with Customer Service and Technical Service teams to meet overall customer expectations
• Regularly report to management to analyze sales targets, budgets and forecast, primarily using CRM, Excel and other IT tools
• Attend and participate in conferences and industry trade shows
• Monitor competitors’ activities, industry trends and regional regulations to provide feedback for innovation and market development

What are we looking for?

• 1 to 3 years of technical sales experience in a B2B environment, ideally with exposure to metalworking processes and the automotive sector. Experience managing both end-user and distributor accounts is an advantage.
• Education: Engineering degree (mechanical, chemical, industrial or similar)
• Languages: Italian (bilingual level) and English (professional level written & spoken) are required. Previous work experience in metalworking fluids, lubricants, grease, coolants or similar industrial chemical markets is preferred.
• Profile: A dynamic professional with excellent communication and presentation skills to build trust-based relationships with key stakeholders
• Location: This is a field-based role in the West and North Italy territory
• Soft skills: Safety conscious; team player, autonomous, results-driven, analytical & problem solver, customer focused

About Us

We are the global leader in industrial process fluids present in 40+ countries, continually improving and innovating so manufacturers in steel, aluminum, automotive, aircraft, machinery and other industries can stay ahead. Across 100+ locations, our chemists, engineers and industry experts partner with customers to improve operations and drive efficiency.

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity.

Our core values guide our decisions and shape our actions as a company. They underpin our commitment to safety and integrity in all interactions with our team and the world. Join the team and unleash your potential!