Customer à Indonésie

Manage a specific area of sales combined with designing strategy to grow the company’s sales and customer base, with the District Sales Representative Team Leader.

You will be responsible for…

• Managing designated store retail activities ensuring they are meeting or exceeding targets.
• Implementing regular training programs to improve sales in existing and new channels.
• Implementing plans for servicing and managing existing clients, dealers, and distributors.
• Complying with the daily, weekly, and monthly sales reporting responsibilities within the assigned district.
• Updating and producing accurate, timely data/information for the DSR Team Leader.
• Leveraging customer data to generate behavioral insights and make data-driven decisions.

For you to be successful…

We expect you to be able to demonstrate the following key competencies:

Impactful

• Has a clear understanding of team’s objectives and aligns efforts to these.
• Seeks necessary information on which to base decisions and is comfortable recommending an approach.
• Maintains commitment to achieving goals in the face of obstacles.

Customer Focus

• Demonstrates a customer-centric mindset by prioritizing customer needs and addressing concerns with a sense of urgency.
• Understands the role and importance of using customer data to make decisions.
• Builds diverse networks and cooperative key working relationships to work in partnership with others.
• Co-operates with team members to resolve problems and achieve goals.
• Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to team.

Communication

• Communication is specific and fact-based using a style appropriate for the audience.
• Receptive to feedback and appropriately expresses own opinions.
• Provides others with information they need in a timely manner.

Adaptable

• Adapts to changes quickly, flexibly, and easily.
• Handles unexpected requirements and ambiguity in a receptive and calm manner. Resilient when things don’t go to plan.
• Comfortable using different approaches to problem-solving.

You will require the following qualifications and skills:

• Minimum of 3 years’ experience in retail sales.
• Experience in telecommunication retail sales is highly desirable.
• Ability to implement training and coaching.
• Strong interpersonal skills.
• Computer literacy in Microsoft Word, Excel, and PowerPoint.