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Premium Care Support & Assistant
Job summary
A leading telecommunications company in Jakarta is looking for a Premium Care Support & Assistant to provide aftersales support, manage customer relationships, and process complaints for VIP customers. The ideal candidate is a female, single, aged 25 or below, with a diploma and fluency in English. This position requires a strong presence and is subject to a third-party contract. Interested candidates should send their latest CV and photo.
Qualifications
- Female, single, and maximum 25 years old.
- Good appearance with a minimum height of 165 cm.
- Work experience in the telecommunications industry is required.
- Willing to work under a third-party contract arrangement.
Responsibilities
- Aftersales Support for VIP & VVIP Customers.
- Customer Relationship Management for VVIP and VIP Customers.
- Complaint Processing & Follow-Up Actions.
- Customer Satisfaction Monitoring & Analysis.
- Reporting.
Skills
Education
- Aftersales Support for VIP & VVIP Customers
- Customer Relationship Management for VVIP dan VIP Customers
- Complaint Processing & Follow-Up Actions
- Customer Satisfaction Monitoring & Analysis
- Reporting
- Female, single, and maximum 25 years old.
- Good appearance with a minimum height of 165 cm.
- Minimum education of Diploma (D3) in any major.
- Fluent in English, both spoken and written, is a must.
- Work experience in the telecommunications industry is required.
- Willing to work under a third-party contract arrangement.
- Placement South Jakarta
Send your latest CV and Photo to : herliawati@xlsmart.co.id
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.