Area Collection Supervisor (Automotive Financing)

PT. SGMW Multifinance Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A finance company in Jakarta Utara seeks an Accounts Receivable Supervisor to manage payment analysis and lead the AR team. The ideal candidate has at least 5 years of experience in financial services or automotive financing, strong interpersonal skills, and advanced Microsoft Office abilities. Willingness to travel across Indonesia is required for this role.

Qualifications

• Minimum 5 years of experience as a Collection or Accounts Receivable team leader in Financial Services or Automotive Financing.
• Ability to work under pressure and deliver work in a proper manner.
• Willingness to travel throughout Indonesia.

Responsibilities

• Conduct customer payment analysis and track daily cash deposits.
• Monitor customer account details for non-payments and delayed payments.
• Set objectives and supervise the accounts receivable team.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Analytical skills

Problem-solving abilities

Advanced Microsoft Office skills

Job description

Job role

Customer payment analysis, tracking & updating daily cash deposits and reports.

Monitor customer account details for non-payments, delayed payments & other irregularities.

Review AR aging to ensure alignment with company compliance.

Set objectives and supervise the accounts receivable team to align with AR department goals.

Create progress spreadsheets and ensure timely collection of payments.

Stay updated on industry and legislative changes to ensure collectors adhere to regulations, laws, and protocols.

Requirements

• Candidate must have good interpersonal skills as the individual will be required to deal with various levels.
• Minimum 5 years of experience as a Collection or Accounts Receivable team leader in Financial Services or Automotive Financing.
• Good communication and negotiation skills; strong analytical and problem‑solving abilities.
• Advanced computer skills, especially Microsoft Office (Excel).
• Ability to work under pressure and deliver work in a proper manner.
• Willingness to travel throughout Indonesia.

Assessment Questions

• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Collections Supervisor?
• Are you willing to undergo a pre‑employment background check?
• Which of the following Microsoft Office products are you experienced with?
• Do you have a current Indonesian driver's licence?
• Are you available to work on weekends or public holidays?
• How much notice are you required to give your current employer?
• Are you available to travel for this role when required?