Operational Excellence Assistant Manager

PT.CENTRAL MEDIKA SEHAT; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading herbal health solutions company in Jakarta is looking for an Operations Manager to oversee logistics and business development. This role entails managing logistics operations, implementing process improvements, and collaborating with teams to enhance efficiency. Specific qualifications include a bachelor's degree, 3–5 years of relevant experience, and proficiency in data analytics tools. The candidate must have excellent English communication skills and should be able to join the team ASAP.

Qualifications

• Minimum 3–5 years of experience in logistics operations or process improvement roles.
• Strong understanding of logistics workflows like warehouse operations and inventory management.
• Skilled in data analytics and KPI monitoring.

Responsibilities

• Lead process improvement initiatives in logistics operations.
• Analyze operational workflows to identify bottlenecks.
• Develop and implement SOPs for consistency and compliance.

Skills

Data analytics

Process mapping

KPI monitoring

Logistics workflows understanding

Communication in English

Education

Bachelor degree from any major

Tools

Excel

Google Sheets

Power BI

WMS

OMS

ERP

Job description

Operations Manager – Logistic – Business Development

Location: Central Jakarta, Jakarta, ID

Central Medika Sehat is a company specializing in telemarketing for herbal medicine products, dedicated to promoting natural health solutions through direct and personalized customer engagement.

Lead and execute process improvement initiatives to enhance operational efficiency across logistics operations (warehouse, transportation, fulfillment, last‑mile).

Analyze end‑to‑end operational workflows to identify bottlenecks and recommend data‑driven improvements.

Develop, implement, and monitor SOPs to ensure consistency, accuracy, and compliance with company standards.

Monitor key operational KPIs and provide insights to management for decision‑making.

Collaborate with cross‑functional teams to improve service levels and reduce operational costs.

Coordinate performance reviews, root cause analysis, and corrective action plans for operational issues.

Prepare and present operational improvement reports for senior management.

Job Requirements

• Bachelor degree from any major
• Minimum 3–5 years of experience in logistics operations, process improvement, or operational excellence roles
• Skilled in data analytics, process mapping, and KPI monitoring (Excel, Google Sheets, Power BI preferred)
• Strong understanding of logistics workflows (warehouse operations, route planning, fleet management, inventory, last‑mile delivery)
• Familiar with logistics technology systems (WMS, OMS, ERP) is a plus
• Proficient in English (both written and verbal) to communicate with internal stakeholders and external partners
• Able to join the team ASAP