Ux jobs in United Kingdom

ONLINE TRADING MANAGER. We have an exciting opportunity for an Online Trading Manager to join our team based in Slough. This is a full-time, permanent role with a competitive salary. Furniture Village has built a successful retail business with a winning environment and we are proud to have won Best Retail Family Business of the Year. We are caring, passionate, honest people who go the extra mile to ensure our customers are delighted with our service.

About the Online Trading Manager role: We are at an exciting stage of digital growth. We are looking for a results-focused Online Trading Manager to take ownership of eCommerce performance and growth. In this role you will drive online sales by maximizing conversion, presenting products compellingly, and optimising the customer journey. You will use data and insights to shape trading decisions, deliver impactful merchandising, and test new ideas to enhance customer experience and commercial outcomes. We want someone who is proactive, customer-centric, and thrives in a fast-moving digital retail environment.

• Own the day-to-day trading of the website to deliver sales, margin, and digital KPIs
• Develop and implement weekly, monthly, seasonal, and annual trade plans aligned with revenue, margin, and EBITDA targets
• Lead trade meetings to review performance, share insights, and identify future opportunities to drive growth
• Manage weekly and monthly forecasting of sales KPIs
• Collaborate with Buying team on range availability and product opportunities
• Collaborate with wider Multichannel team to develop and manage the digital trading calendar, ensuring alignment with marketing campaigns, product launches, promotions, and seasonal activity
• Work cross-functionally with Content, UX/UI, CRM, and Performance Marketing to ensure seamless execution of campaigns and traffic-driving activity
• Monitor and analyse on-site performance (conversion, bounce rate, AOV, exit rates, category/product/homepage metrics)
• Manage trading reports and dashboards to track KPIs and share insights with senior leadership
• Adopt a data-led approach to decision-making using analytics tools and platforms; experience in GA and Contentsquare is preferred
• Deliver best-in-class on-site visual merchandising and customer experience
• Manage and optimise smart search and merchandising platforms to enhance product discovery, personalisation, and relevance
• Work closely with UX team to support experimentation activity, interpret results to inform optimisation strategies, and analyse behavioural data to drive continuous improvements across the funnel
• Proven experience in ecommerce trading within a retail or consumer brand environment; experience in furniture retail is preferred
• Strong commercial acumen with a track record of delivering sales growth, margin improvement, and digital KPIs
• Deep understanding of ecommerce metrics and analytics, with hands-on experience using GA, Contentsquare, or similar tools; experience managing advanced search and merchandising platforms (e.g., Algolia, Advanced Commerce, Nosto)
• Strong understanding of digital marketing levers (CRM, performance marketing, content) and how they impact trading performance
• Excellent stakeholder management and cross-functional collaboration skills
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment

• A competitive salary
• 28 days annual leave (including bank holidays)
• Generous group personal pension
• Excellent staff discount