User Researcher jobs in United Kingdom

Main area Pathology Grade Band 2 Contract Permanent: Substantive Hours

• Full time
• Flexible working

37.5 hours per week (Some evenings, weekends and holidays (rota)) Job ref 344-3767DCB

Employer East Kent Hospitals University NHS Foundation Trust
Employer type NHS
Site Queen Elizabeth The Queen Mother Hospital
Town Margate

Salary £24,465 per annum (Yearly)
Closing 04/01/2026 23:59

We are looking for applicants to work as a band 2 Assistant Healthcare Scientist within the Blood Sciences department at Queen Elizabeth The Queen Mother Hospital (QEQM) Pathology Reception. This is a full-time 37.5 hours per week role based at QEQM in Margate, Kent.

This is an exciting opportunity to join the Pathology team at the Trust and to help shape future strategy and services for our local population.

The post holder will possess good keyboard skills, a high level of accuracy, and must be a good team player with a very flexible approach to working. The ideal candidate would have some laboratory experience and an aptitude for science. They should be highly motivated, an enthusiastic individual, educated to at least GCSE level or equivalent. A keen eye for detail and excellent customer service skills are essential.

Duties include specimen reception and sorting, data entry, blood sample preparation for testing and dispatching samples to other hospitals for testing, monitoring of temperature, general maintenance of laboratory equipment, stock control and supporting the Biomedical Scientist teams.

The successful applicant will be required to participate in the ‘7-day working’ pattern including bank holidays.

We currently hold UKAS Accreditation, an HTA Licence and are an IBMS training laboratory.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is "great healthcare from great people". Everything we do is guided by our values: "People feel cared for, safe, respected and confident that we are making a difference". We have a new way of working at East Kent Hospitals, called "We care" – it is about empowering frontline staff to lead improvements day-to-day. We are looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

KMPN: Kent and Medway Pathology Network is a formal partnership of seven laboratories across three pathology services in four acute Trusts. Our 1000 colleagues provide services across the health and care sector to a population of nearly 2 million.

We are at an exciting point of our network development with a recommendation to form a joint venture across the four Trusts leading transformation. Our projects include single IT solutions, procurement and digital projects, to ensure our services are able to meet growing demand for our service users, patients and communities.

KMPN: You will have a fantastic opportunity to grow your career in KMPN. We are developing a network academy, a platform for all network education and training from apprenticeships to advanced clinical and scientific qualifications with a single faculty making best use of our talented educators and trainers. You will not be expected to work at sites outside of EKHUFT. However, there will be opportunities for collaborative working within the network.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'. If you have further queries please don’t hesitate to contact the line manager using the contact details below.

Kindly note that visa sponsorship is not available for this role. Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for Biomedical Scientist roles Band 6 and above.

• Maths, English and Science GCSE grade C or equivalent
• Good understanding of customer care

• Demonstrates ability to provide and receive routine information, which may sometimes be sensitive or complex.
• Provides and receives information which requires tact and persuasive skills and where there are barriers to communication.
• Some knowledge of Biology and / or General Science

• Good keyboard skills / familiar with using a computer

There are lots of great opportunities at East Kent Hospitals, where staff are caring and put patients first, innovation flourishes and you can develop your career. We’re on an exciting journey of transformation. With a new Medical School at the centre of our community, a focus on research, clinical leadership and making our trust a rewarding and friendly place to work. There’s never been a better time to join us. To find out more about east Kent visit our website.

We’ll close this job advert once we’ve received sufficient applications which may be before the closing date, so please apply as soon as possible. We only accept online applications. If you have any difficulty with this please contact our Resourcing Team on 01227 866450 who are happy to help.

We have a relocation policy for eligible candidates, parking available at Trust sites but we encourage other options, like car sharing or public transport.

The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information on how this can be managed alongside department expectations and requirements.

The ability to converse easily and provide advice in accurate spoken English is essential for all customer facing roles.

Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check.

Applicants for eligible roles requiring Tier 2 sponsorship must meet UK Visas and Immigration eligibility criteria.

We operate a no‑smoking policy on all our sites and grounds.

You can search for and apply for roles directly on our website. If you are applying via NHS Jobs your application will be sent to our recruitment system TRAC. All subsequent information will be generated from TRAC so you won’t be able to see the progress of your application or receive messages through NHS Jobs and we won’t be able to respond to e‑mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to us transferring your application and details to our system. If you are offered a job information will also be transferred into the NHS Electronic Staff Records. Good luck with your application, we’ll contact you via email so please check your junk/spam folders.