User Experience Researcher jobs in United Kingdom

Company Description

Our Mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

We are seeking a Threat Intelligence Researcher for our Unit 42 Intelligence Response Unit. This team plays a critical role in providing timely, actionable threat intelligence and response capabilities to help protect our customers.

As a Threat Intelligence Researcher in the Intel Response Unit, your primary responsibilities will include:

• Embedded Intelligence Support: Partner with the Unit 42 incident response teams to provide intelligence support to cases and track activity with intelligence value, including high profile cases that may require support outside of normal business hours.

• Leveraging Unique Data Holdings: Harness the full weight of the company's unique data holdings, including product telemetry, front line Incident Response (IR) and Managed Detection and Response (MDR) data, and Intel Holdings. Utilize these resources to produce unique and valuable insights, enhancing the effectiveness and differentiation of our threat intelligence capabilities. Integrate internal holdings with external information to provide actionable intelligence findings to IR teams.

• Contributing to External Engagement: Develop engaging and informative content, including customer briefings, threat reports, and updates on major cyber events. Share insights and expertise internally, with customers, and at security conferences.

• Cross-Organizational Collaboration: Collaborate with threat analysts, consultants, and engineers from various teams and departments within the organization. Foster strong relationships and support joint efforts to address complex threats that span multiple areas of expertise.

• Leverage AI for Analytic Workflows: Integrate Generative AI, NotebookLM, and other artificial intelligence and machine learning solutions across all phases of the intelligence lifecycle to improve analytic workflows. Use and develop new AI solutions to reduce research toil, query existing intelligence holdings, and accelerate report and presentation creation.

Your Experience

• 8+ years of relevant professional experience, including integrating cyber threat intelligence into incident response engagements, coordinating with cross-organizational threat analysts, facilitating collaboration, and aligning efforts to achieve common goals.

• Strong knowledge of cyber security threat actors, particularly their tactics, techniques, procedures, tooling, and noteworthy attacks.

• Experience leveraging open source data sets, internal telemetry, and case information to identify technical pivot opportunities, patterns of activity, and trends.

• Strong writing and presentation skills, with the ability to effectively communicate complex threat intelligence information to diverse audiences.

• Highly organized with the ability to manage multiple tasks, prioritize effectively, and triage competing demands.

• Track record of using Deep and Dark Web intelligence to identify and report on cyber threats, vulnerabilities, and threat actor TTPs (Tactics, Techniques, and Procedures).

• Hands-on experience using large language models (LLMs) to accelerate threat intelligence analysis.

• Familiarity with Vertex Synapse is a plus.

The Team

Unit 42 brings together our world-renowned threat researchers with an elite team of security consultants to create an intelligence-driven, response-ready organization. The Unit 42 Threat Intelligence team provides threat research that enables security teams to understand adversary intent and attribution, while enhancing protections offered by our products and services to stop advanced attacks. As threats escalate, Unit 42 is available to advise customers on the latest risks, assess their readiness, and help them recover when the worst occurs.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.