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Join the ‘Greatest Story in Hospitality’ by becoming one of our Spa Therapist ‘Hospitality Heroes’ at our award-winning Celtic Manor Resort. This is a fantastic opportunity within our Spa Team, part of the ‘Manor to Marina’ offerings.

OUR IDEAL HERO WILL HAVE:

• Minimum VTCT NVQ Level 3 in Beauty Therapy
• At least 6 months of experience in a salon or spa environment
• Excellent communication skills, confident in guest and colleague interactions
• The stamina to perform a minimum of 8 hours of treatments daily

IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL:

• Escalate complaints immediately to the Department Manager with full details
• Perform treatments to the standards set by the Treatment Manager and product suppliers
• Restock professional products in treatment rooms, completing requisition forms to ensure availability
• Support colleagues with additional tasks as needed
• Continuously improve treatment quality through practice and feedback
• Achieve daily and monthly sales targets, contributing to the team’s goals

BE RECOGNISED AND REWARDED:

• Access to career development training from day one
• Free on-site parking
• Discounts on food, beverages, and hotel stays
• Discounted leisure memberships
• Free virtual GP appointments
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club and staff appreciation events
• Monthly and annual awards

GROW WITH US:

• Be equipped, trained, and supported to excel in your role
• Be proud to be part of The Celtic Collection and recommend it to others
• Work in an inclusive, friendly, positive, and constructive environment
• Learn, grow, and develop, trying new things
• Receive recognition and value for your ideas and work
• Contribute daily to our shared ambitions

RECRUITMENT INFORMATION:

• We may close this campaign early if we receive high application volumes
• Applicants must be eligible to work in the UK; evidence will be required
• The Celtic Collection is an equal opportunities employer and welcomes applicants of all ages