Vertical Services Manager

Salisbury Group; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading cleaning services provider in London is seeking an experienced Vertical Services Manager. In this hands-on leadership role, you will oversee vertical and high-rise cleaning operations, ensuring the delivery of high-quality services and compliance with safety standards. The ideal candidate will have a strong background in managing cleaning teams and hold a recognized health and safety qualification.

Benefits

Full learning & support from the company

Financial wellbeing platform access

Cycle to work scheme

Workplace pension scheme

Staff recognition scheme

Career progression opportunities

Qualifications

• Experience managing vertical or high-level cleaning teams.
• Strong background in safety-conscious leadership.
• Proficiency in planning, problem-solving, and team development.

Responsibilities

• Oversee all aspects of vertical cleaning operations.
• Manage on-site and visiting teams while ensuring compliance.
• Conduct performance analysis and identify efficiency improvements.

Skills

Leadership

Team management

Safety compliance

Communication

Organizational skills

Education

Recognized health and safety qualification (IOSH or equivalent)

Tools

Microsoft Excel

Scheduling tools

Job description

About The Role

We’re looking for an experienced Vertical Services Manager to lead and oversee all aspects of our vertical and high-rise cleaning operations. This is a hands‑on leadership role focused on ensuring that all vertical cleaning activities are delivered safely, efficiently, and to the highest standards of quality.

You’ll manage both on‑site and visiting teams, plan and coordinate schedules, and ensure strict compliance with all safety and regulatory requirements. Working closely with internal teams and external partners, you’ll uphold Atlas’ values through exceptional service delivery and operational excellence.

This role requires a balance of strong leadership, technical understanding of vertical cleaning practices, and a commitment to maintaining the quality and safety standards that our clients expect. You’ll also play a key role in reporting, performance analysis, and identifying opportunities to enhance efficiency and service outcomes.

About You

You’re an experienced and safety‑conscious leader with a strong background in managing vertical or high‑level cleaning teams. You take pride in maintaining the highest standards of service delivery and bring a proactive approach to planning, problem‑solving, and team development.

You’ll hold a recognised health and safety qualification (IOSH or equivalent) and have excellent organisational and communication skills. Your ability to manage people, schedules, and compliance with confidence will be essential to success in this role.

You’ll be confident using systems such as Microsoft Excel and scheduling tools, with the ability to analyse data and identify trends or improvements. Most importantly, you’ll embody Atlas’ values — acting with integrity, taking ownership, supporting your team, and always striving to deliver a ‘Wow’ experience for our clients.

About The Company

What makes this job amazing?

• Full learning & support from Atlas.
• Stream – our financial wellbeing and benefits platform which provides you with real‑time access to earned wages, information to improve your financial health, and discounts/savings at leading retailers and supermarkets.
• Cycle to work scheme*.
• Workplace pension scheme.
• Staff recognition scheme (Stars of Atlas).
• Staff engagement portal.
• The ability to progress your career within Atlas.
• Learning and development led by you: support in areas you like or want to learn more about.
• The opportunity to work amongst people who value and support each other, achieving great results.
• For those who value and excel in transparent, high‑intensity, and high‑impact environments, there is significant opportunity for advancement.
• Atlas continues to grow at pace which is both exciting and challenging.

*Subject to qualifying parameters.

Who are we?

Atlas is a family of people drawn together by a passion for creating happiness in others.

Founded in 1986 and 100% owned by our employees, we are now one of the fastest‑growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work.

Our Purpose

To create happiness in ourselves and others

We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.

Our Values

We are a family

Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we’re always there when it really matters. Whether it’s with practical help and support, or simply a mug of tea and a shoulder to cry on.

Sharing makes us stronger

Knowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible.

Own your space

You are Atlas. Don’t be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket.

Be honest. Always.

Have the courage to do the right thing, even when no‑one is watching. Whether it’s owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness.

Treat clients like our best friends

If we’re a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to what’s going on in our clients lives and pull out all the stops to make them feel happy.

Start with Wow

And never settle for less. Create time to focus on quality and prioritise long‑term solutions over short‑term fixes. Constantly seek opportunities to learn from others, and if something doesn’t make sense, shout. Always ask yourself if there is more we can do to bring happiness to those around us.

Don’t just talk. Do.

We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it.

Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.