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A leading financial institution in Northampton is seeking a Senior Product Manager to lead the Customer Journey Data Products team. This role involves shaping customer experiences, managing product strategies, and collaborating with technical teams. Ideal candidates will have a background in product management within regulated sectors and experience in stakeholder management. Strong analytical and data storytelling skills are highly valued.
Barclays is looking for a Senior Product Manager to lead the delivery of the Customer Journey Data Products team, with a good focus on the migration to our new cloud-based platform. This role is central to shaping how data drives our customer experience, helping us understand customer journeys, personalise interactions and continuously improve engagement across channels.
To be successful as a Senior Product Manager, you should have experience with:
Previous product management experience, within a complex or heavily regulated industry.
Experience with customer journeys and/or personalisation at scale.
Cross-functional translation and stakeholder management.
Some other highly valued skills may include:
Previous experience operating within agile feature teams or scrum squads.
Data storytelling capabilities, able to translate analytics into actionable insights.
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
This role will be located at our Northampton office.
Purpose of the role
To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank’s technologies to enact the vision defined in the product roadmap.
Accountabilities
Vice President Expectations
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.