Junior Scrum Master-Jobs in Deutschland

Consult with clients to understand their vacation goals, preferences, and budget.
Research destinations, resorts, cruises, tours, and experiences that match client needs.
Build custom itineraries that maximize value, comfort, and enjoyment.
Manage bookings, confirmations, payments, and schedule changes through approved systems.
Maintain accurate client records and follow established workflows.
Provide timely updates, reminders, and support before, during, and after travel.
Stay current on supplier trainings, promotions, and destination updates.
Deliver a high-touch, concierge-level service that elevates the client experience.
Participate in team trainings, coaching sessions, and optional professional development.

We are looking for a detail-oriented, service-driven Vacation Experience Coach who loves planning memorable getaways and providing exceptional client care. This role guides clients through the full planning process, from inspiration to booking to post-trip support. If you enjoy helping others create unforgettable experiences and want the flexibility to work from anywhere, this is a strong fit., Strong communication skills and a passion for helping people.
Basic computer proficiency: email, spreadsheets, online portals, and social platforms.
Comfortable learning new software and booking systems.
Excellent organization, attention to detail, and follow-through.
Ability to work independently and manage your own schedule.
A customer-focused mindset and problem-solving attitude.
Willingness to complete supplier certifications and ongoing training.