Jobs in Leeds, Großbritannien

Zusammenfassung

A leading green technology company in the UK is looking for a Remote Monitoring Centre Analyst to actively monitor systems and manage incidents. This role involves troubleshooting alerts, maintaining system stability, and communicating with technical teams. Ideal candidates should have proficiency in Microsoft Office, a strong technical background, and excellent analytical and organizational skills. A driving license is also required. This position offers a unique opportunity to contribute to renewable energy solutions.

Qualifikationen

• Strong understanding of systems being monitored is essential.
• Ability to spot trends and diagnose problems quickly.
• Sharp focus required to notice small changes that could indicate larger problems.
• Ability to troubleshoot issues and think logically under pressure.
• Excellent time management and ability to prioritize workload.

Aufgaben

• Active monitoring of real-time monitoring tools and alerts.
• Incident detection and management through triaging alerts.
• Initial investigation and troubleshooting of alerts.
• Incident escalation to technical support or emergency services.
• Reporting and documentation of incidents.
• Communication with stakeholders about incident status.
• Support operational processes for system maintenance.
• Participate in improving monitoring procedures.