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Senior Dynamics 365 Support Consultant - Remote
Job summary
A leading tech solutions provider in the UK is seeking a Support Consultant. This full-time, remote role involves responding to customer queries on Microsoft Dynamics 365, managing service level agreements, and collaborating with internal teams. Candidates should possess experience in customer-facing roles and strong communication skills. Key benefits include remote working arrangements, generous holidays, and comprehensive health insurance.
Benefits
Qualifications
- Experience in a Microsoft Dynamics 365 support role.
- Ability to communicate effectively with customers and team.
- Self-motivated and able to manage time according to SLA's.
Responsibilities
- Respond to customer support queries via phone and email.
- Investigate and resolve support calls promptly.
- Liaise with internal teams and 3rd party providers.
- Manage SLAs and ensure no breaches occur.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.