A global medical products company is seeking a Complaint Evaluation Manager to lead the team responsible for medical device reporting and complaint investigations. This remote role requires a Bachelor's degree in Science or Engineering and experience in medical devices or clinical care. The ideal candidate will oversee complaint handling processes and ensure timely submissions of Medical Device Reports (MDRs) to regulatory agencies.
Qualifications
Experience in medical device, biomedical engineering, or clinical care.
Bachelor's degree in Science, Engineering, or equivalent.
Advanced knowledge of operational procedures and tools.
Responsabilités
Process, investigate, and monitor trending of product defect complaints.
Align with Medical Safety on adverse events during complaint investigations.
Monitor complaint activity and suggest modifications to processes.
Provide technical expertise for complaint processing systems.
Ensure all product complaint investigations are concluded properly.
Track effectiveness of corrective actions for product complaints.
Connaissances
Medical device experience
Biomedical engineering knowledge
Clinical care
Technical expertise in complaint processing
Formation
Bachelor's degree in Science or Engineering
Description du poste
A global medical products company is seeking a Complaint Evaluation Manager to lead the team responsible for medical device reporting and complaint investigations. This remote role requires a Bachelor's degree in Science or Engineering and experience in medical devices or clinical care. The ideal candidate will oversee complaint handling processes and ensure timely submissions of Medical Device Reports (MDRs) to regulatory agencies.
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