Service Technician

Atlas Copco; England; Remote; GBP 56,000 - 69,000; Full time

Job summary

A global engineering company is seeking a Service Technician to ensure high-quality service for customers. The ideal candidate will perform preventive service and repairs on various equipment, providing excellent customer service while participating in a rotational on-call schedule. Candidates must have technical experience and a high school diploma. Competitive salary range of $75K - $90K based on skills and experience, with attractive benefits.

Benefits

Flexible benefits plan

401(k) retirement plan match

Paid training

Company vehicle and equipment provided

Qualifications

• 1-2 years of technical experience in mechanical, maintenance, or electrical.
• Experience with industrial equipment maintenance and repair preferred.
• Valid driver's license and fluency in English required.

Responsibilities

• Perform routine preventive service and repairs.
• Install and pipe compressor systems.
• Communicate with customers regarding services performed.
• Participate in a rotating on-call pool.

Skills

Technical experience

Customer-focused

Ability to work independently

Computer proficiency

Basic mechanics understanding

Education

High School Diploma or equivalent

Tools

Basic required tools

Job description

Your role

To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
• You will set, install, and pipe compressor systems.
• You will display the ability to absorb a higher level of learning including VSD’s, refrigeration, industrial networks, remote monitoring, and air audits.
• You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
• You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
• You will attend training at our Air Academy and train with Senior Service Technicians
• You will promote and practice proper safety procedures and correct use of personal protective equipment
• Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.
• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory
• You will be subject to random drug testing.

To succeed, you will need

• You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field. Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred. Experience in HVAC a plus.
• You are able to work independently and complete tasks within assigned deadlines.
• You are customer-focused and take ownership of meeting the customer's needs.
• You can use computers to complete work orders, ordering parts and training.
• You can supply all basic required tools.
• You will participate in occasional travel to Rock Hill, SC for paid training.
• You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. You have a basic understanding of mechanics and electrical theory.
• You have the ability to use computers to complete work orders
• A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)
• You have a valid driver's license and are fluent in English.

In return, we offer

Choose your career with us!

Drive your Career, Explore Opportunities, Realize your Passion . . .

Attractive benefits Include:

• • Flexible benefits plan including medical, dental, and vision.
  • Generous 401 (k) retirement plan match in addition to an automatic contribution.
  • Competitive paid time off and sick time.
  • Life & Disability insurance.
  • Paid training
  • Excellent paternal, adoption, and maternal leave.
  • Equipped with a company vehicle, laptop, cell phone and uniform.
  • Salary - $75K - 90K; Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.

Job location

Remote position
This role is fully remote. You will be required to travel within a 1 - 2 hour radius surrounding Portland, OR.

Contact information

Talent Acquisition Team: Tachelle Peeples

Atlas Copco is aSwedish company,the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strongfamily vibewith a warm respect for each individual and we strive for strongdiversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can furtherdevelopyour competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that yourwork and private lifecan be combined as easily as possible. www.atlascopco.com/compressor-jobs

Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.