Jobs bei Uber in United States

Client: Three UK

Location: Edinburgh, United Kingdom

Job Category: Retail

EU work permit required: Yes

Job Reference: e52f733cfeee

Job Views: 4

Posted: 02.05.2025

Expiry Date: 16.06.2025

As a Retail Customer Advisor at Three UK, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve high standards across Three while hitting sales targets together as a team.

1. Customer Engagement: Enhance the customer journey through meaningful interactions, leaving our customers feeling positive and valued.
2. Service Excellence: Create exceptional experiences by tailoring and promoting our innovative products and services.
3. Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.
4. Solution Efficiency: Provide personalized solutions for general mobile or network-related enquiries, ensuring prompt resolutions.

We are looking for individuals who want to 'wow' our customers by demonstrating how technology can transform everyday moments into something extraordinary.

• Customer Focused: A passion for delivering exceptional customer service and understanding customer needs.
• Team Collaboration: Ability to work well within a team, contributing to a positive environment.
• Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.

Full training will be provided; prior knowledge of our products is not required. Ambition and a drive to learn are most important.

We invest in your talent, offering ongoing development opportunities to build your skills and confidence, enabling you to grow within the company.

• A free staff handset and unlimited SIM card
• 4.5% employer pension contribution
• Life assurance
• Holiday allowance of 31 days plus 2 bank holidays and 3 personal days (pro-rata)
• Additional retail benefits such as Tastecard, Uber credits, retailer discounts, and opportunities to win awards

We are committed to diversity and inclusion, supporting our employees and fostering a respectful environment. We welcome applicants of all backgrounds and abilities and are a Disability Confident Employer.

If you feel this role is for you, please apply! We look forward to your application and to welcoming you to Team Three.