It Engineer jobs in France
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1st / 2nd Line IT Support Engineer
Job summary
An established IT services provider in Horsham is looking for a talented 1st / 2nd Line IT Support Engineer to provide hands-on technical support. You will resolve IT issues for a wide range of clients, while ensuring excellent customer service. Ideal candidates should have experience in IT support and strong knowledge of Microsoft 365 and Windows environments.
Qualifications
- Experience in a 1st or 2nd Line IT Support role.
- Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking.
- Excellent problem-solving and communication skills.
Responsibilities
- Respond to helpdesk tickets and troubleshoot hardware, software, and network issues.
- Support Windows environments, Microsoft 365, and general networking setups.
- Install, configure, and maintain IT systems and equipment.
Skills
Tools
1st / 2nd Line IT Support Engineer – Horsham - £30,000
An established and forward‑thinking IT services provider based in Horsham is looking for a talented 1st / 2nd Line IT Support Engineer to join their growing technical team. This is a great opportunity for someone who’s passionate about technology, problem‑solving, and delivering excellent customer support.
You’ll be providing hands‑on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress.
- Respond to helpdesk tickets and troubleshoot hardware, software, and network issues
- Support Windows environments, Microsoft 365, and general networking setups
- Install, configure, and maintain IT systems and equipment
- Escalate complex issues to senior engineers where needed
- Deliver a high standard of service and communication to all users
- Experience in a 1st or 2nd Line IT Support role
- Strong knowledge of Microsoft 365, Windows 10 / 11, Active Directory, and basic networking
- Excellent problem-solving and communication skills
- A proactive, customer‑focused approach to work
- Full UK Driving Licence and acces…
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.