Front of House Co-Ordinator

BUPA; City Of London; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading health insurance company in London is seeking a Front of House Coordinator to deliver exceptional service at their office. This role involves welcoming visitors, ensuring meeting rooms are prepared, and managing bookings. Strong communication and organisational skills are essential. The ideal candidate enjoys working in a dynamic environment focused on health and wellbeing. The position offers a competitive salary and various employee benefits, including health insurance and holiday options.

Benefits

25 days holiday plus options to buy/sell

Bupa health insurance

Enhanced pension plan

Onsite gym or local discounts

Various online discounts

Qualifications

• Proven experience in a Front of House role in a corporate environment.
• Strong verbal and written communication skills.
• Ability to work independently with a proactive approach.

Responsibilities

• Deliver high-quality Front of House service.
• Provide 5-star experiences for visitors and executives.
• Ensure meeting rooms are prepared with necessary equipment.

Skills

Experience in a Front of House role

Strong communication skills

Organisational skills

Ability to manage multiple priorities

Attention to detail

Flexibility for evening events

Tools

Eptura

Job description

Front of House Co‑ordinator

Angel Court (London EC2R 7HJ)

Office based

Permanent

40 hours per week (8am to 5pm)

Advert closes 16th December 2025

Salary £28,000 to £32,000 per annum plus fantastic Bupa Benefits

We make health happen

At Bupa, we're here to help people live longer, healthier, happier lives and make a better world. With no shareholders, our customers are our focus. Every decision we make is about improving health and wellbeing.

As a Front of House Co‑ordinator, you'll play a key role in creating a welcoming, professional environment at our London Head Office. You'll be the first point of contact for visitors, including our Executive Team, and ensure every interaction reflects our commitment to care and excellence. This role is perfect for someone who enjoys delivering exceptional service and thrives in a fast‑paced, people‑focused environment.

How you'll help us make health happen

• Deliver a high-standard Front of House service across all operational areas.
• Provide a 5‑star meet‑and‑greet experience for visitors, including senior executives.
• Make sure meeting rooms are ready and AV support is in place.
• Use Eptura to manage room bookings and resources accurately.
• Support internal events and maintain key contact records.
• Report faults and health and safety issues via ServiceNow.
• Carry out regular checks to maintain site standards.
• Work closely with service providers to ensure smooth operations.

Key skills/qualifications needed for this role

• Experience in a Front of House role, ideally in a corporate or hospitality environment is essential.
• Strong communication and organisational skills are required.
• Ability to work independently and manage multiple priorities.
• Familiarity with room booking systems (Eptura experience is a plus).
• A proactive approach and attention to detail.
• Flexibility to support occasional evening events.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family‑friendly benefits. Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell.
• Bupa health insurance as a benefit in kind.
• An enhanced pension plan and life insurance.
• Onsite gyms or local discounts where no onsite gym available.
• Various other benefits and online discounts.

Why Bupa

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [e-mail]

Time Type: Full time

Job Area: Administration

Locations: Angel Court, London