Front of House Coordinator

THE CROWD; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A respected architecture and design practice in London is seeking a Front of House Coordinator to oversee the front desk and support daily operations. The ideal candidate will have 3-5 years of experience in a customer-facing role, be highly organized, and possess strong communication skills. This role involves greeting visitors, managing meeting rooms, and providing essential administrative support. Join a collaborative team known for its positive work culture and opportunities for growth.

Qualifications

• 3–5 years’ experience in a customer-facing or administrative role.
• Confident communicator with a warm, professional manner.
• Highly organized with excellent time-management skills.

Responsibilities

• Welcome visitors, manage calls, and ensure a polished front-of-house experience.
• Oversee meeting room bookings and prepare spaces for meetings.
• Manage incoming and outgoing post, deliveries, and errands.

Skills

Customer service skills

Organizational skills

Communication skills

Teamwork

Time management

Proficiency in Microsoft Office

Job description

About The Role:

We are partnering with a respected architecture and design practice to find a friendly, proactive Front of House Coordinator to join their London studio. This is a key role at the heart of the practice, overseeing the front desk, supporting daily operations, and contributing to a warm, organised, and efficient studio environment.

Working closely with the EA and wider team, you will greet visitors, coordinate meeting rooms, manage office logistics, and provide essential administrative support across the business. This role would suit someone who brings confidence, positivity, and a naturally helpful approach to everything they do.

The studio has a genuinely collaborative and people‑centred culture, known for its respectful work–life balance, low staff turnover, and supportive environment. They operate with trust and flexibility, encouraging everyone to bring their personality and enthusiasm to the workplace. This is an excellent opportunity for someone seeking to grow within a welcoming and professional creative team.

Key Responsibilities:

• Welcome visitors, manage calls, and ensure a polished and friendly front‑of‑house experience
• Oversee meeting room bookings and prepare spaces for internal and external meetings
• Manage incoming and outgoing post, deliveries, couriers, taxis, and ad‑hoc errands
• Order office supplies and support wider studio logisticsAssist with travel bookings and coordination
• Support the EA, HR, marketing, and finance teams with ad‑hoc tasks
• Help coordinate internal events and contribute to the smooth running of studio life

Key Skills / Requirements:

• 3–5 years’ experience in a customer‑facing or administrative role
• Confident communicator with a warm, professional manner
• Highly organised with excellent time‑management skills
• Proactive, dependable, and able to handle multiple priorities
• Strong team player with a positive, “can‑do” attitude
• Proficient in Microsoft Office
• Interest in architecture and design is welcome but not essential

To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).

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