Front of House Shift Lead — Service & Team Coach

Dallas Holdings - Pret A Manger; Cheltenham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known food service company in Cheltenham is seeking a Shift Leader for the Front of House. The role involves coaching the team, ensuring exemplary customer service and food safety, while maximizing sales and operational efficiency. Ideal candidates will have strong leadership and communication skills. This is a hands-on position that requires adherence to high standards of quality in food service.

Qualifications

• Ability to support and coach a team effectively.
• Experience in leading by example in a fast-paced environment.
• Knowledge of food safety and health standards.

Responsibilities

• Support and coach the team for their potential.
• Lead Speed of Service principles.
• Ensure food safety and high standards of production.

Skills

Coaching

Leadership

Communication

Food Safety Compliance

Customer Service

Job description

A well-known food service company in Cheltenham is seeking a Shift Leader for the Front of House. The role involves coaching the team, ensuring exemplary customer service and food safety, while maximizing sales and operational efficiency. Ideal candidates will have strong leadership and communication skills. This is a hands-on position that requires adherence to high standards of quality in food service.