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A luxury boutique hotel in the UK seeks a Duty Manager to oversee guest services and team operations. The ideal candidate will possess hospitality experience, excellent attention to detail, and solid time management skills. Responsibilities include managing daily operations, leading the host team, and ensuring exceptional guest experiences. The position offers competitive pay and remarkable benefits, including gym access, discounts, and opportunities for personal and professional development.
£31,930 per annum plus tronc and fantastic benefits
40 hours over 5 days per week
Take a look at our website
Advert closes: 6th January 2025
Join us at the Best Boutique Hotel in the UK. Be the centre of the Guest Experience at The Newt in Somerset as our Duty Manager and be the key to our world of luxury and wonderment
Our host team work to deliver a seamless guest journey from pre-arrival to post-stay communications and interactions. As one of our self-motivated, confident and personable Duty Managers you will aid in guiding the host team through daily operations and ensure that all guests have their needs looked after whilst on the estate. You will perform daily Duty Manager shifts being the point of contact of our guests, and will be responsible for the ensuring the highest levels of guest care from hosting tours, ensuring our guests are welcomed and return guests acknowledged. You will also aid in the recruitment, training, development and pastoral care of the team.. To perform in this role ideally you will have:
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.