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SC Johnson Professional

Frimley, United Kingdom

Customer Service

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Yes

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67b3fb113211

9

26.04.2025

10.06.2025

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Customer Supply Chain Analyst – Italian Speaker

About the role

As part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team. Fluency in Italian is required. You will attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders to plan and organize the customer fulfilment journey.

About the Team/Department

The Customer Supply Chain function consists of 6 multilingual teams supporting our commercial businesses across the EMEA region, ensuring timely delivery of products to retailers.

Responsibilities

• Leverage communication and influencing skills in order management to maximize customer case fill and on-time delivery.
• Collaborate with trade customers through analysis, communicate recommendations, and build strong relationships to drive initiatives.
• Manage stock allocations effectively in low or out-of-stock situations.
• Handle new product listings and delists in coordination with sales and logistics providers.
• Ensure accurate processing of customer orders and master data in SAP.

Experience you’ll bring:

• Fluent in English and Italian, both written and verbal; Greek is a plus.
• Supply Chain experience or understanding of end-to-end supply chain processes.
• Customer service and order management experience preferred.
• Proficiency in Word, Excel, and Outlook at an intermediate level.

Behaviors you’ll need:

• Strong influencing, presentation, communication, and problem-solving skills.
• Ability to establish collaborative and trusting relationships through proactive interactions.
• Team player with a mindset for continuous improvement.

What’s in it for you?

• Competitive pay & benefits, including profit share.
• Flexible working hours and a 4.5-day workweek.
• 33 days of annual leave, including public holidays.
• Pension, life cover, and health insurance.
• Free parking, shuttle service, EV charging points.
• Free onsite gym and classes.

About us:

SC Johnson is a fifth-generation family company with a history of purpose-driven leadership for over 130 years. We own top brands like Raid, Glade, Kiwi, OFF!, Windex, Ziploc, and more, operating globally. We value our 13,000 employees and support their individual and shared goals.

Legal eligibility:

You must be legally eligible to work in the country of application.

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Inclusion & Diversity

We are committed to building a diverse, inclusive, and supportive work environment where all can thrive. We celebrate human diversity and work to attract, hire, and retain diverse talent. Learn more about our initiatives.