Customer Service Assistant jobs in United Kingdom

Job Introduction

Are you genuinely passionate about providing a 5-star customer experience?

If so, we have an exciting opportunity for a full-time Sales Executive to join our sales team. The role involves providing customer-centric sales advice and support while working towards sales targets in line with company forecasts. You will handle administration of the sales process, liaise with purchasers, prospective purchasers, and estate agents.

Our homes are designed to meet the needs of various buyers, including first-time buyers, second-steppers, downsizers, and investors. Each stage of the customer's home buying journey is crucial, and you will be committed to delivering a 5-star customer experience every time.

At Gleeson, we support ongoing learning and development opportunities for our sales team, providing relevant training, coaching, mentoring, and support to help you succeed in your role.

At Gleeson Homes, we're passionate about what we do. We invest in our people and communities, building homes and changing lives. We seek an ambassador of the Gleeson brand who works passionately, collaboratively, and respectfully.

• Achieving target sales
• Meeting with clients, assessing their needs, and qualifying
• Price negotiation
• Liaising with all interested parties (clients, solicitors, estate agents, etc.)
• Customer follow-up

• Conducting market research and competitor analysis
• Maintaining the customer enquiry database
• Recording customer details at reservation
• Completing and distributing all required documentation

• Experience in new homes or property sales
• Passionate about delivering exceptional customer service
• Personable, well-presented, and composed
• Excellent communication and presentation skills
• Team player, encouraging success within the team
• Self-motivated, determined, and efficient
• Capable of representing the Gleeson brand to high standards

• 26 days of holiday plus bank holidays
• Discretionary bonus scheme
• Holiday buy-back scheme
• Company pension scheme
• Private medical insurance
• Healthshield membership
• Life assurance
• Share purchase plan
• High street/store discounts
• Development opportunities