Weekend Receptionist: Front Desk & Customer Care Pro

Group 1 Automotive; Cambridgeshire and Peterborough; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading automotive group is seeking a Weekend Receptionist to be the first point of contact for all customers at Volkswagen Peterborough. The ideal candidate will excel in providing a warm and welcoming environment while managing administrative duties and customer interactions. Strong communication, organizational skills, and experience in customer service are essential. The role offers flexible shifts and a range of employee benefits including annual leave and professional growth opportunities.

Benefits

33 days annual leave (pro-rata)

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 healthcare access

Paid volunteering day

Company share purchase plan

Training and development opportunities

Qualifications

• Experience in a customer service role to deliver positive experiences.
• Ability to communicate effectively and professionally with customers.
• Strong multitasking and detail-oriented skills.

Responsibilities

• Greet and welcome customers professionally.
• Record calls and visits accurately.
• Perform general administrative duties like managing emails.

Skills

Customer service experience

Strong communication skills

Organizational skills

IT literacy

Multitasking ability

Tools

Microsoft Office

Job description

A leading automotive group is seeking a Weekend Receptionist to be the first point of contact for all customers at Volkswagen Peterborough. The ideal candidate will excel in providing a warm and welcoming environment while managing administrative duties and customer interactions. Strong communication, organizational skills, and experience in customer service are essential. The role offers flexible shifts and a range of employee benefits including annual leave and professional growth opportunities.