Elite Luxury Client Advisor – Omni‑Channel Experience

PradaGroup; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury goods brand in London is seeking a Client Advisor. In this customer-focused role, you will provide exceptional luxury service, foster meaningful connections, and contribute to achieving sales targets. Ideal candidates will have prior experience in luxury brands, excellent communication skills, and the ability to work in a team. Join us for a creative work environment that values diversity and inclusion, ensuring equal opportunities for all candidates.

Qualifications

• Experience within a luxury or premium brand.
• Understanding of luxury customer service.
• Ability to work both in a team and independently.
• Strong communication and interpersonal skills.

Responsibilities

• Create a welcoming environment for customers.
• Exceed individual sales targets and maximize performance.
• Demonstrate knowledge of products and company history.
• Capture customer data into the Company CRM.
• Host customer appointments in person or virtually.
• Work in synergy with back-office operations.

Skills

Luxury customer service

Client relationship building

Team collaboration

Excellent communication

Fluency in English

Job description

A leading luxury goods brand in London is seeking a Client Advisor. In this customer-focused role, you will provide exceptional luxury service, foster meaningful connections, and contribute to achieving sales targets. Ideal candidates will have prior experience in luxury brands, excellent communication skills, and the ability to work in a team. Join us for a creative work environment that values diversity and inclusion, ensuring equal opportunities for all candidates.