Temp-to-Perm Multi-Channel Customer Service Advisor

Adecco; Northampton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading global organisation is hiring a Customer Service Advisor in Corby. This temporary role offers £12.31/hour during initial training with potential permanent placement. Candidates should have a multi-channel customer service background, strong communication skills, and a proactive mindset. Benefits include shift bonuses, holiday entitlement, and access to various health support policies. Join a company that values career progression and invests in employee development.

Benefits

Shift bonuses for evenings, weekends, and nights

Holiday entitlement: 24 days + 8 bank holidays

Enhanced overtime rates

Access to wellbeing support policies

Qualifications

• Must have experience in a customer service environment.
• Strong communication and organisational skills are required.
• Proactive attitude with a passion for customer service.

Responsibilities

• Deliver exceptional customer service across multiple channels.
• Resolve customer issues efficiently.
• Collaborate with departments for smooth service delivery.
• Identify opportunities for sales teams.
• Process returns, credits, and refunds accurately.
• Support customers in their preferred communication channel.

Skills

Experience in a multi-channel customer service environment

Excellent communication skills

Organisational skills

Proactive mindset

Attention to detail

Ability to work under pressure

Passion for helping customers

Job description

A leading global organisation is hiring a Customer Service Advisor in Corby. This temporary role offers £12.31/hour during initial training with potential permanent placement. Candidates should have a multi-channel customer service background, strong communication skills, and a proactive mindset. Benefits include shift bonuses, holiday entitlement, and access to various health support policies. Join a company that values career progression and invests in employee development.