Customer Service Assistant jobs in United Kingdom

Transform your passion into profit while making a difference! Join a forward‑thinking company that is leading the way in the residential solar industry. Trinity Solar focuses on understanding customers' needs and delivering exceptional service and support with every installation, while making a positive impact on the planet. Our uncapped commission structure and paid training model allow first‑year representatives to earn between $100k – $125k OTE.

Benefits:

• Paid training and uncapped commission earnings
• Average earnings range from $100,000 to $125,000 per year, based on performance
• Flexible work environment
• Health, vision, and dental insurance
• 401K savings plan with company match
• Company and floating holidays
• Life insurance available, both company‑paid and elected

With solar expected to grow significantly, Trinity Solar seeks candidates with about 2 – 3 years of sales experience who have a genuine passion for helping others. Our sales representatives come from diverse industries, including Construction Sales, Remodeling Sales, and Car Sales. If you are eager to contribute to a greener future and thrive in a dynamic environment, we would love to connect with you!

• Respond promptly and professionally to inquiries and warm leads generated through our marketing efforts and Field Team
• Conduct discovery conversations to uncover pain points, challenges, and goals of potential customers
• Listen actively and ask relevant questions to gather comprehensive information
• Present solutions that address the prospect's identified needs and align with their objectives
• Overcome objections and negotiate terms to achieve successful closures
• Maintain focus on achieving and exceeding assigned sales quotas
• Regularly update CRM systems with accurate and detailed information obtained during interactions with prospects
• Continuously prospect for new leads and opportunities within the designated territory to ensure a healthy sales pipeline
• Customize demonstrations to highlight features and capabilities most relevant to the prospect's needs
• Address questions and concerns effectively during and after the demo to maintain interest and move the sales process forward

• Proven inside/outside sales experience in industries such as automotive, construction and remodeling are highly desired
• 1–2 years of closing experience
• Ability to self‑generate business through various techniques
• Strong phone and in‑home presence
• Proficient with CRM systems and video conferencing tools
• Excellent verbal and written communication skills
• Reliable transportation in the form of your own vehicle
• Cell phone with data plan
• Effective listener with strong presentation capabilities
• Ability to multitask, prioritize, and manage time efficiently

For 30 years, Trinity Solar and its Roofing Division have been a trusted name in renewable energy and roofing solutions. Established in 1994, we are committed to making quality, affordable roofing and solar installation accessible and seamless. As the largest privately held residential solar and roofing installer in the United States, we are proud of our 3,600+ team members and over 100,000 installations.

We are stronger together.

Trinity Solar is an Equal Opportunity Employer committed to the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to protected status or any other category protected by applicable federal, state, or local laws. Veteran Friendly.