Guest Experience Host | Flexible Hours + Perks

Village Hotels; Knowsley; On-site; GBP 20,000 - 26,000; Full time

Job summary

A leading hotel chain in the UK is seeking enthusiastic team members for a guest service role. As part of the reception team, you will be responsible for ensuring guests receive a warm and vibrant welcome while providing excellent service and support. The ideal candidate will have strong communication skills, a proactive attitude, and the ability to remember details about returning guests. This role is in a fun, supportive environment where you'll ensure guests have the best experience possible.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

30% discount at Starbucks

Flexible working hours

Qualifications

• Personality and vibrant presence are essential.
• Ability to remember details about guests and provide a personal touch.
• Strong communication skills are necessary to interact with guests effectively.

Responsibilities

• Ensure every guest receives a warm welcome.
• Provide recommendations and solve guest problems proactively.
• Collaborate with other departments to enhance guest experience.

Skills

Strong communication

Problem-solving

Team player

Good memory

Proactive attitude

Job description

A leading hotel chain in the UK is seeking enthusiastic team members for a guest service role. As part of the reception team, you will be responsible for ensuring guests receive a warm and vibrant welcome while providing excellent service and support. The ideal candidate will have strong communication skills, a proactive attitude, and the ability to remember details about returning guests. This role is in a fun, supportive environment where you'll ensure guests have the best experience possible.