An experienced, motivated and independently minded individual, the post holder will adhere to the principles of the CHFT four pillars at all times, adopting a values‑led ‘can do’ leadership style within a climate of change and uncertainty to implement and manage the plans and performance, quality, care and compassion of the nursing service within the Division. The Matron will work under the direction of the Associate Director of Nursing and the professional leadership of the Associate Director of Nursing (and where applicable, Head of Midwifery). Reporting to the Head Nurse, the post holder is expected to support the senior leadership team by ensuring that optimum quality of care and clinical excellence is achieved and maintained across a range of wards and departments by working collaboratively and co‑operatively with clinical teams, patients, patient representatives, relatives and carers.
We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary, as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT. We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end‑of‑life care and outpatient and diagnostic imaging services. We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres, such as Todmorden Health Centre and Broad Street Plaza.
Responsibilities
- The Matron will ensure that operational plans and performance are closely managed, by proactively leading and providing solutions to resolve difficult operational issues, in accordance with agreed Trust objectives, targets, quality standards and resource constraints.
- The Matron will have managerial experience in leading teams and will possess leadership skills to deal competently with difficult issues, ensuring that policy is implemented and performance managed on behalf of the Directorate senior leadership team. The post holder will implement patient‑centred clinical and nursing operational strategy and plans.
- As a member of the Directorate and Divisional management team, the Matron contributes to strategic direction and policy setting for the Division, forming an essential two‑way communications link between the Division and staff in the Directorate, ensuring that key messages, team brief etc. are shared and discussed.
- The post holder will work effectively and efficiently with fellow Matrons, Service managers and Senior Nurses to deliver quality services for patients.
- Promote, monitor and maintain best practice in health and well‑being, ensuring that teams are supported in developing positive relationships, building team spirit and shared understanding of pressures.
- Working with the senior leadership team, support the development of nurses, managers and team leaders to ensure that caring and compassionate patient care and services are led by competent, capable and high‑performing teams.
- Working with the senior leadership team, ensure that staff health and well‑being is at the heart of all people‑management practice, and that there are mechanisms in place to develop resilience, reduce pressure points and provide support for staff to manage their working lives, including application of Trust HR policies.
- Lead an organisational learning approach to share and learn from successes and failures, staff and customer feedback using evidence and research to change and improve patient care and services.
- Working with the senior leadership team, proactively encourage feedback from patients, carers and their families, and listen to the views of staff and other stakeholders using patient experience, patient stories, friends and family test results.
- Embedding a learning organisational culture to review risk, learn from incidents and near misses, including things that have gone well, using a solution‑focused approach to review, ensuring that lessons are learned and shared.
- Ensuring that research, audit, data and information are used to shape and influence the quality of implementation plans, projects and business plans.
- Develop opportunities for staff engagement within team(s) ensuring that unnecessary blocks to processes and pathways are removed.
- Actively promote a culture of staff engagement, using this as a driver for service improvement.
- Implement effective communication strategies and techniques to promote involvement, effective decision‑making and a common sense of purpose, including supporting staff and stakeholder engagement at the start of planned organisational change.
- Lead on identifying appropriate quality improvement activities and projects, ensuring that resources and support are in place.
- Working under the direction of the Associate Director of Nursing to ensure an implementation plan and monitoring process is in place to deliver the clinical service strategy for the Directorate, identifying and raising new opportunities and service improvements.
- Contribute to the implementation of major service delivery and transformation plans across the Division, including those involving cross‑pathway working internally and externally in support of enhanced patient care and quality of services using established project methodology.
- Lead on identifying and cascading appropriate challenging goals and objectives through business and workforce planning and appraisal, making prompt, clear decisions that may involve tough choices or considered risks, ensuring that monitoring processes are in place.
- Ensuring that implementation plans and monitoring processes are in place to deliver clinical operational plans with particular emphasis on quality standards and the contribution of the nursing service on behalf of the Directorate, including monitoring systems, structures and processes for managing clinical quality, risk and controls assurance.
- Assist the Assistant Director of Finance in monitoring capital and revenue budgets for the Directorate, particularly in relation to nursing service cost, ensuring that robust monitoring and checking systems are in place and escalating issues where remedial action is necessary.
- Seek opportunities for service improvement, appraise, interpret and implement ideas, recommendations and directives to improve patient care and services.
- Encourage a climate that allows front‑line staff to question and redefine how their work is undertaken, ensuring the ongoing development of patient‑centred care and cost‑effective use of resources.
- Support the development of future‑orientated patient care and services to improve standards of care, address governance issues, improve efficiency and tariff income.
- Project‑manage agreed service developments and plans to ensure key targets are achieved, including cross‑cutting themes and patient pathways, and contribute to the delivery of transformational work streams.
- Actively lead on improving the delivery of patient care and services by analyzing complex data and information, developing and implementing solutions to enhance quality and meet performance targets.
- Demonstrate strong business and quality‑driven nursing leadership.
- Monitor and deliver key performance, access targets, contractual obligations and nursing quality standards, CQUINs and CQC standards using data and information to support decisions, promptly escalating issues that cannot be resolved.
- Contribute to review of business and service performance. This includes reporting on nursing performance to the senior leadership team, performance reviews and other relevant meetings internally and externally to the Trust when required, instigating agreed remedial action where necessary.
- Regularly monitor that the legal obligations and patient and other safety requirements for area(s) of responsibility are met.
- Ensure that patient safety and other health and safety requirements are at the top of the agenda in the operational delivery of day‑to‑day services within nursing, promptly dealing with issues that arise and promptly escalating those that cannot be resolved.
- Implement and monitor appropriate governance and risk systems, ensuring adherence to the Trust Risk Management policy and procedures, reporting and proactively finding and escalating solutions to address risk, and monitoring progress on agreed mitigation plans.
- With the ADN lead on the division’s incident processes, chair serious incident panels and investigate and manage incidents appropriately and in line with Trust policy.
- Operate as a role model to team(s) by maintaining optimism in the face of challenge and ambiguity, recovering quickly from setbacks and learning from feedback.
- Be a role model and leader to all staff across the organisation, particularly for the nursing profession, demonstrating a values‑led attitude, a coaching style of leadership and a high level of skill in giving and receiving constructive feedback.
- Be a visible nursing leader, encouraging staff to contribute to implementation plans, ensuring a high quality and efficient approach to service delivery, including remaining calm, controlled and solution‑focused in times of difficulty.
- Lead by example to inspire, motivate and encourage others using a coaching style of leadership, ensuring that others have clear direction, support, accountability and responsibility to deliver.
- Support implementation of appraisal and development plans for all managerial, clinical and administrative staff, ensuring a coaching style of leadership and development of potential at every level is at the heart of everyday communications, creating a culture where giving and receiving constructive feedback is the norm.
- Demonstrate effective leadership through sound people‑management and good communication, ensuring that all staff are clear about what is expected of them in the context of delivery of the clinical strategy and plans.
- Create a compelling vision of service(s), and other Trust services, skillfully lead discussions and negotiations to influence and persuade internal and external stakeholders.
- Demonstrate facilitation skills when working with internal and external stakeholders on improving quality of patient care and services, encouraging and building on contributions from patients, CCGs, GPs and other key stakeholders.
- Support the translation of ideas and suggestions from discussions into succinct position statements and delivery plans to secure agreement and commitment from internal and external stakeholders.
- Seek out and take advantage of a wide range of networks and contacts, building positive relationships with people at all levels both internally and externally to the Trust.
- Represent the Directorate and Division within the Trust, and with partner organisations, working closely with them to institute integrated working in the best interests of patient care.
This advert closes on Wednesday 17 Dec 2025.