Continuous Improvement jobs in United Kingdom
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Strategic Engagement Manager
Job summary
A leading digital energy firm is looking for an Engagement Manager to strengthen customer relationships and ensure seamless service delivery. The role involves managing the lifecycle of customer contracts, ensuring alignment with business goals, and driving continuous improvement. Candidates should have a background in Business, IT, or Service Management, along with experience in IT services and excellent communication skills. This position is based in Aberdeen or London and offers opportunities for career development and a flexible work environment.
Benefits
Qualifications
- Experience in customer-facing roles within IT services or service delivery.
- Good understanding of contract management and service delivery frameworks.
- Familiarity with cloud services such as Azure or AWS.
Responsibilities
- Serve as the primary contact for assigned customers.
- Monitor and manage contract performance.
- Coordinate internal teams to maintain alignment.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.