Americas Post-Sale Services Lead - Client Experience & Ops

Christie's; Lincoln; On-site; GBP 67,000 - 83,000; Full time

Job summary

A leading art business is seeking a Post Sale Manager for the Americas to lead a regional team and ensure exceptional post-sale client service. The ideal candidate will have experience in managing large teams and will play a key role in driving continuous improvement and maintaining client satisfaction. Responsibilities include overseeing service delivery for auction transactions and working collaboratively with regional and global stakeholders. Competitive salary and comprehensive benefits are offered.

Benefits

Comprehensive Medical, Dental and Vision care

401(k) Savings Plan

Life Insurance

Disability Insurance

Generous time-off and leave policies

Fitness reimbursement Program

Annual Discretionary Performance Bonus Plan

Commuter Benefits

Back Up Child & Elder Care

CSR Day

Qualifications

• Experience managing large teams.
• Proven time/task management skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead the regional Post Sale Service team.
• Ensure delivery of transactional post-sale client service.
• Identify opportunities for service improvement.

Skills

Exceptional client service

Managing large teams

Effective communication

Problem-solving abilities

Tools

ERP systems

JDE

Salesforce

Job description

A leading art business is seeking a Post Sale Manager for the Americas to lead a regional team and ensure exceptional post-sale client service. The ideal candidate will have experience in managing large teams and will play a key role in driving continuous improvement and maintaining client satisfaction. Responsibilities include overseeing service delivery for auction transactions and working collaboratively with regional and global stakeholders. Competitive salary and comprehensive benefits are offered.