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I am proud to be partnering with Burberry who are seeking an ER Manager to join their busy team. This is a Leeds based role.

Employee Relations Manager - Complex Cases & Change Management

Leeds City Centre (Hybrid - 3 days per week in office)

Salary: Competitive

• Complex Case Management & Escalations: Lead the resolution of complex and high-risk employee relations cases (disciplinary, performance, conduct, and Burberry Confidential).
• Provide expert risk assessment, mitigation strategies, and advice on employment law implications in collaboration with internal legal teams.
• Ensure cases are managed in line with legal frameworks, Burberry policies, and commercial needs.
• Take a lead role in high-profile investigations, delivering comprehensive reports and business recommendations to senior stakeholders.
• Stakeholder Engagement: Act as a trusted advisor to senior leaders and HR Business Partners on sensitive ER matters.
• Influence decision-making by delivering pragmatic, legally sound, and commercially focused advice.
• Build strong partnerships with Employee Services, B:Managers Advisory Service, HRBPs, and Centres of Expertise.
• Change Programme Delivery: Manage the design and delivery of ER-related change programmes, including restructures, consultations, and legislative updates.
• Provide ER leadership on business transformation projects and organisational redesigns.
• Support leaders through change with clear communication strategies, robust ER frameworks, and proactive risk management.
• Analyse ER trends, identify systemic issues, and develop preventative strategies with HRBPs and COEs.
• Contribute to policy development and lead initiatives to build line manager capability.

• Proven experience in employee relations management, ideally across multiple sectors (manufacturing, corporate, and retail).
• Strong knowledge of UK employment law and HR best practice; knowledge of wider EMEIA jurisdictions is advantageous.
• Demonstrated success in managing and resolving complex, high-profile cases.
• Exceptional communication, influencing, and stakeholder management skills.
• Proven ability to lead complex investigations with sensitivity and professionalism.
• Experience supporting or leading large-scale organisational change or transformation programmes.
• Strong analytical and problem-solving skills with the ability to balance legal, commercial, and operational considerations.
• Resilient and confident in challenging and guiding leaders through complex risk scenarios.

Please apply if you the skills and experience this is a great opportunity to work for an iconic brand.