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Automation jobs in United Kingdom
Cloud Support Engineer
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GBP 50,000 - 55,000
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Red Hat Limited
United Kingdom
Remote
GBP 60,000 - 100,000
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Cloud Support Engineer
Certus Sales Recruitment
Greater London
GBP 65,000 - 70,000
Job description
Cloud Support Engineer
Azure-Focused Video Tech Platform
London - Hybrid
65-70k Base + Excellent Benefits
Here’s a chance to play a key role in a purpose-driven tech company whose products make a real-world impact. This isn't just another SaaS platform—it's hardware and software working together to protect people and places in over 40 countries.
Our client is now hiring a Cloud Support Engineer with strong Azure and troubleshooting experience to support and scale their cloud-based video platform. You’ll be working across monitoring, automation, and incident resolution—keeping systems secure, performant, and rock solid under pressure.
Cloud Support Engineer responsibilities:
Azure-Focused Video Tech Platform
London - Hybrid
65-70k Base + Excellent Benefits
Here’s a chance to play a key role in a purpose-driven tech company whose products make a real-world impact. This isn't just another SaaS platform—it's hardware and software working together to protect people and places in over 40 countries.
Our client is now hiring a Cloud Support Engineer with strong Azure and troubleshooting experience to support and scale their cloud-based video platform. You’ll be working across monitoring, automation, and incident resolution—keeping systems secure, performant, and rock solid under pressure.
Cloud Support Engineer responsibilities:
- Provide third-line support, resolving complex issues across infrastructure, databases, and applications
- Oversee Azure deployments—ensuring availability, scalability, and cost efficiency
- Write and optimise SQL queries to investigate and correct data issues
- Build automation tools in C# to streamline processes and support diagnostics
- Monitor cloud health (CPU, memory, storage) and create alerts/dashboards for performance insights
- Collaborate closely with Dev and Support teams to triage and resolve issues
- Contribute to internal tooling and knowledge sharing to improve support operations
- Proven experience in a third-line support or cloud ops role
- Strong hands-on knowledge of Azure resource management and monitoring
- Advanced SQL for data analysis and issue resolution
- Proficiency with C# for scripting, debugging and tool creation
- Good understanding of app troubleshooting across infrastructure and DB layers
- Familiarity with Azure Monitor, App Insights, or similar platforms
- Experience supporting B2B cloud platforms
- Experience with CI/CD (Azure DevOps, Terraform)
- Exposure to other cloud environments (AWS, GCP, hybrid)
- ITIL-aligned incident and problem management processes
- A base salary circa 65-70k
- Private Medical
- Pension
- EAP
- Hybrid working
- Dynamic environment
- Overly generous benefits
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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