Assistant Customer Service jobs in United Kingdom

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Job id: 35316

Job location:

London, GB DE DE GB Dusseldorf, DE Brussels, BE GB DE Berlin, DE Munich, DE Berlin, DE Stuttgart, DE Barcelona, ES ES Amsterdam, NL BE Valencia, ES Paris, FR DE Frankfurt, DE GB Frankfurt, DE DE Hamburg, DE Barcelona, ES DE Malakoff, FR Madrid, ES DE FR Barcelona, ES Rome, IT Milan, IT DE Berlin, DE DE Madrid, ES Paris, FR Frankfurt, DE Paris, FR NL Malakoff, FR Milan, IT Marseille, FR BE NL Cologne, DE Marseille, FR ES ES DE

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

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Are you skilled at building strong client relationships? Are you looking for an opportunity to thrive in a dynamic and inclusive environment? If so, we’d love to hear from you!

The primary purpose of this role is to to drive growth and manage a diverse customer and prospect portfolio within your designated territory.

If you're a passionate sales professional with a talent for building relationships, crafting strategic sales plans, and closing impactful deals, this role is made for you!

Join us and you will be part of a fast-growing community of diverse experts to grow and learn alongside you in your career.

What you’ll do:

• Drive growth: Manage a portfolio of larger-profile customers and explore new prospects within Growth Markets.
• Build strong relationships: Develop and nurture connections with customers to secure additional business, leveraging your consultative sales approach.
• Sales strategies: Create and implement effective sales plans to introduce new sales opportunities and cross-sell Colt’s innovative services and solutions.
• Revive dormant customers: Rebuild relationships with inactive customers by offering tailored solutions that meet their current needs and bring them back on board.
• Customer engagement: Develop a comprehensive contact strategy to ensure engagement across all levels within the customer’s organisation.
• Collaborate & succeed: Work closely with colleagues across multiple functions to deliver the best solutions and services to our customers.

What We’re Looking For:

Previous experience in a consultative sales environment (tech would be great or a growth mindset if not!).

Strong communication and interpersonal skills, with the ability to build rapport with clients.

A passion for technology and an eagerness to learn about new products and solutions.

Ability to adapt and thrive in a fast-paced environment.

Proactive, results-driven mindset with excellent problem-solving skills.

Ability to work independently and as part of a collaborative team.

We encourage women to apply

We strongly encourage women to apply and are committed to providing a workplace where you can thrive. We understand the importance of work-life balance and offer working arrangements to support your needs.

Ready to make your mark in tech sales?
Apply today and join a team that values your unique perspective and passion for technology!

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have:

Signed the UN Women Empowerment Principles which guide our Gender Action Plan

Trained 60 (and growing) Colties to be Mental Health First Aiders

Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages .

Our benefits support you through all parts of life, for both physical and mental health.

Flexible working hours and the option to work from home.

Extensive induction program with experienced mentors and buddies.

Opportunities for further development and educational opportunities.

Global Family Leave Policy.

Employee Assistance Program.

Internal inclusion & diversity employee networks.

A global network

When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.

Job Segment: Data Center, Network, Work from Home, Technology, Contract