Customer Service Assistant - London

BCT Resourcing; Greater London; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A customer service firm is seeking a Customer Service Assistant to deliver great experiences to customers. The role involves handling customer queries and managing workloads in a supportive team environment. Strong time management and proficiency in tools like Excel and Microsoft Project are required. This position offers a competitive salary and the flexibility of remote work.

Qualifications

• High level of time management and personal organisation.
• Excel, PowerPoint, Word, & Microsoft Project skills required.
• Data analysis skills essential.

Responsibilities

• Dealing with customer queries.
• Assigning jobs and scheduling the workload.

Skills

Time management

Data analysis

Team player

Tools

Excel

PowerPoint

Word

Microsoft Project

Job description

Title: Customer Service Assistant

Location: London / Remote

Salary: £22,000 - £26,000 per annum

As one of our Customer Service Assistants, you’ll be the face of our business, delivering a consistently great experience to our customers. You’ll be working in a team full of fantastic people as a Customer Service Assistant. After all, who doesn’t dream about coming into work, doing what they love and spending time with friends?

Responsibilities

• Dealing with customer queries.
• Assigning jobs, scheduling the workload and dealing with any queries.

Qualifications and Attributes

• High level of time management and personal organisation.
• Excel, PowerPoint, Word, & Microsoft Project skills.
• Data analysis skills.
• Good team player.

To apply, please use our standard online application form by clicking the Apply button below.