Xfinity Retail Store Manager - Aliana

Blufox Mobile; Richmond; On-site; GBP 48,000 - 64,000; Full time

Job summary

A leading telecom service provider in Richmond is looking for a Retail Store Manager to maximize sales and ensure high customer satisfaction. The role requires strong sales leadership and includes responsibilities like team management and inventory oversight. Ideal candidates will have 3-5 years of sales experience, with a focus on wireless or retail sales. Competitive annual compensation and benefits are provided.

Benefits

Medical, Dental, Vision

401k

Paid training

Vacation, Sick, and Personal Time OFF

Opportunities for promotion

State-of-the-art workspace

Employee Stock Ownership Program

Qualifications

• 3-5 years of sales experience required.
• Wireless/Cable/Retail sales experience preferred.

Responsibilities

• Maximize sales by leading a team of Representatives.
• Recruit and train sales reps, manage key KPIs.
• Ensure excellence in customer service with every customer contact.

Skills

Sales leadership

Customer service excellence

Inventory management

Education

High School diploma or equivalent

Job description

Overview

Job Listing: Xfinity Retail Store Manager

Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Position: Retail Store Manager

Compensation

• Competitive annual compensation: $65,000.00 - $85,000
• Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF

Job Type

Full-time

Responsibilities

• Sales and Leadership:
• Maximize sales in the assigned retail location by leading a team of Representatives.
• Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
• Analyze the business of the retail location and implement practices to fulfill goals.
• Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS).
• Implement weekly and monthly sales incentives to meet and exceed growth objectives.
• Work with the Operations team to improve the cost-effectiveness of operations.
• Manage inventory for mobile devices, core cable products, and accessories.
• Follow cash handling policies and procedures, exceptions reporting, etc.
• Ensure excellence in customer service with every customer contact.
• Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.

• Operations:
• Implement and follow cash handling policies and procedures, exceptions reporting, etc.
• Manage inventory for mobile devices, core cable products, and accessories.

• Customer Satisfaction (NPS):
• Strive to achieve high Net Promoter Scores with every customer interaction.

Job Qualifications

• High School diploma or equivalent
• 3-5 years of sales experience required.
• Wireless/Cable/Retail sales experience preferred.

Benefits

• Medical, Dental, Vision, 401k
• Paid training
• Vacation, Sick, and Personal Time OFF
• Opportunities for promotion
• Comfortable, state-of-the-art workspace
• Blufox ESOP (Employee Stock Ownership Program) for select stores.
• Annual "Blufox Winners Circle" trip to Mexico for top performers

How to Apply

If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile.

Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.