Workshop/Field Service Supervisor

Cummins; Plymouth; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading engine manufacturer in Plymouth is seeking a Workshop/Field Service Supervisor to lead and mentor a team in service and maintenance of engines across multiple platforms. The ideal candidate will have relevant mechanical qualifications, experience in the diesel industry, and strong organizational skills. This role involves ensuring adherence to safety policies, liaising with customers, and occasionally being hands-on. Join a company that values learning and development.

Qualifications

• Relevant trade qualification in Mechanical, Light or Heavy Vehicle.
• Experience as a Diesel Mechanic in service and maintenance of heavy diesel products.
• Proven experience leading and supervising in a workshop environment.

Responsibilities

• Lead and mentor a team of technicians and apprentices.
• Ensure adherence to Health, Safety & Environmental policies.
• Liaise with external customers for job bookings and invoicing.

Skills

Leading and mentoring a team

Strong communication skills

Organizational skills

Hands-on leadership

Proactive attitude

Education

Mechanical, Light or Heavy Vehicle qualification

Tools

Electronic diagnostics systems

Movex

SAP

Job description

Being part of Cummins means working alongside today’s most innovative thinkers to solve the world’s toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.

We are looking for a motivated and enthusiastic Workshop/Field Service Supervisor to join our team in Cummins Devonport.

The successful Supervisor will be looking after both Workshop and Field Service aspects of the business in all our Cummins engine platforms in On Highway, Off Highway, Mining Marine and Power Generation equipment.

In this role, you will make an impact in the following ways:

• Responsible for leading and mentoring a team of technicians and apprentices
• Consulting with internal stakeholders to ensure a smooth process from beginning to end
• Ensuring adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Branch Leadership
• Completing required documentation
• Liaise with external customers with job bookings, job management and invoicing
• Being a hands‑on Supervisor from time to time

RESPONSIBILITIES

To be successful in this role you will need the following:

• Relevant trade qualification – Mechanical, Light or Heavy Vehicle, Plant Mechanic or Fitter (to Australian standards)
• Experience as a Diesel Mechanic in the service and maintenance of heavy diesel products, mining, power generation on engines and similar applications is preferred
• Proven experience leading, supervising, or mentoring within a workshop environment
• Experience using electronic diagnostics systems is advantageous
• Strong communication and organisational skills, with a hands‑on leadership style
• The ability to manage multiple priorities in a fast‑paced setting
• Familiarity with business systems such as Movex or SAP (preferred but not essential)
• HR (Heavy Rigid) Truck and Forklift licence and would be advantageous
• A proactive attitude and willingness to learn and grow