Workplace Receptionist Supervisor

Anderson Scott Solutions; City of Westminster; On-site; GBP 35,000; Full time

Job summary

A recruitment consultancy is seeking a Workplace Receptionist Supervisor in the City of Westminster to provide an exceptional front-of-house experience. The ideal candidate will have demonstrable experience in a high-end environment, delivering VIP service with meticulous attention to detail. Responsibilities include managing visitor relations, maintaining a pristine reception area, and supporting senior management with administrative tasks. A polished communicator with strong organizational skills is essential for this role, offering a competitive salary and attractive benefits.

Benefits

25 days holiday plus bank holidays

Excellent benefits

Qualifications

• Experience in a high-end, luxury, or VIP-facing environment.
• Ability to anticipate client needs and deliver top-notch service.
• Strong administrative background with multitasking capabilities.

Responsibilities

• Welcoming visitors and acting as the first point of contact.
• Maintaining the front-of-house standard and managing bookings.
• Supporting events and managing incoming communications with discretion.

Skills

Exceptional customer service skills

Attention to detail

Polished communication skills

Strong organizational skills

IT literate including Excel and Outlook

Ability to multitask

Team player

Job description

Workplace Receptionist Supervisor

£35,000

Belgravia

Our client is seeking an experienced Workplace Receptionist Supervisor to deliver an exceptional, first-class front‑of‑house experience. This is a high‑profile, client‑facing role within a sophisticated, luxury environment, perfect for a polished professional who thrives on delivering VIP‑level service.

Key Responsibilities:

• Deliver a world‑class, professional welcome to all visitors, acting as the first point of contact for the office.
• Ensure visitors are signed in efficiently and escorted promptly, providing a VIP service that anticipates their needs.
• Maintain the front‑of‑house area to an immaculate standard, reporting issues proactively.
• Oversee meeting room bookings, ensuring rooms are perfectly prepared with all necessary amenities and catering.
• Communicate key visitor arrivals or important events to management promptly.
• Support meetings and events, ensuring all setups, refreshments, and catering meet high‑end standards.
• Manage incoming post, parcels, emails, and calendars with discretion and accuracy.
• Support supplier management, invoice processing, and purchase order procedures as required.
• Deputise for the line manager when necessary, maintaining seamless operational standards.
• Uphold Health, Safety, and Environmental policies and company procedures consistently.

Key Skills and Experience:

• Demonstrated experience in a high‑end, luxury, or VIP‑facing environment is essential.
• Exceptional customer service skills with a keen attention to detail and the ability to anticipate client needs.
• Professional, confident, and polished communicator with excellent telephone etiquette.
• Strong administrative and organisational skills with the ability to multitask in a fast‑paced environment.
• IT literate: intermediate Excel, Outlook, and Word skills.
• Knowledge of Facilities Management processes is advantageous.
• Experience in F&B or luxury hospitality is a bonus.
• Team player with the ability to work independently and exercise discretion.

Working Hours: 40 hours a week, predominantly Mon‑Fri with flexibility to work weekends and / or out of hours, when necessary, required.

Excellent benefits, 25 days holiday plus bank holidays.

If this role is of interest, please contact Anjna Mahey for more information.