Workplace Experience Associate - Design & Improvement

lloyds banking group; City of Edinburgh; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

A leading financial services group is seeking a Workplace Experience Associate to enhance staff engagement through improved workplace standards and experiences. This full-time role, based in the UK, offers hybrid working and involves collaborating with teams to curate outstanding colleague experiences. Ideal candidates will be passionate about colleague engagement and possess strong prioritization and relationship-building skills. Competitive salary and benefits are included.

Benefits

Generous pension contribution

Annual performance-related bonus

Share schemes

Discounted shopping options

22 days’ holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Passionate about improving colleague experience.
• Ability to prioritize multiple tasks effectively.
• Strong communication skills.

Responsibilities

• Support workplace experience improvement strategy.
• Assist in developing workplace experience standards.
• Coordinate administrative tasks and support senior management.

Skills

Improving colleague experience

Self-organization

Relationship building

Inclusivity

Job description

End Date

Friday 30 January 2026

Salary Range

£25,517 - £26,860

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

This is a full time role based in Bristol, Edinburgh, Halifax or Leeds.

Job Description

• JOB TITLE: Workplace Experience Associate
• SALARY: £25,517 rising to £26,200 from 1st APRIL 2026
• LOCATION(S): Bristol, Leeds, Halifax or Edinburgh
• HOURS: Full-time – 35 hours a week.
• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this Opportunity

Join our trailblazing Workplace Experience Design & Improvement team and help redefine what great looks like across our estate. You’ll curate standout colleague experiences, shape and evolve workplace standards and journeys, and drive continuous improvements that make a real difference to every day working life.

We’re looking for someone who loves improving colleague experience, creating memorable moments, and strengthening engagement—using insight and technology to raise the bar. You’ll collaborate with Workplace Experience, Facilities teams and key partners across the Group to design and deliver experiences that colleagues genuinely feel.

Responsibilities

• Supports end to end workplace experience improvement strategy to design & deliver exceptional colleague experiences in our workplaces
• Supports development of workplace experience standards, creating consistency of experience across our workplaces
• Supports delivery of optimised workplace journeys and initiatives, improving experience across our workplaces and leading small change initiatives
• Supports effective Design & Improvement team planning and reporting, enabling progress visibility for senior leaders
• Assists with the running of events across our estate
• Co‑Ordinate administrative tasks on behalf of the team, and supports senior manager requests where required
• Works with partners and internal teams to ensure we’re creating a world class experience within our workplaces
• Supports wider Workplace Experience team deliverables where needed

Short Call Invitation

We’ll be inviting applicants to a short call to share more about the role and what it involves. Keep an eye out for your invitation!

Why Lloyds Banking Group

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you’ll need

• You’re passionate and care about improving colleague experience
• You’re self organised with the ability to prioritise multiple tasks effectively and deliver at pace
• You build relationships with those around you quickly, understanding needs and putting others at ease
• You consistently apply an inclusive approach to work, showing care for other colleagues

Desirables

• You have a desire to learn and grow
• You have the ability to be flexible
• You think differently to others – able to demonstrate an ambitious and innovative approach to your role
• You have an understanding of the Lloyds banking Group strategy
• You have change management experience
• You have strong stakeholder management skills
• You have strong communication skills
• You have an understanding of AI and automation and how this can be used to improve workplace experience
• You're comfortable with change and ambiguity

About working for us

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under‑represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

Benefits

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Contact

If you’re excited by the thought of becoming part of our team, get in touch.

Closing Note

We’d love to hear from you. (Please note our roles can generate a considerable amount of interest and can close early so don't miss out on this opportunity to apply today.)

Other Information

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We’re focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.