Workplace Co-ordinator

Kainos; Camden Town; On-site; GBP 25,000 - 35,000; Full time

Job summary

A forward-thinking technology company is looking for an Associate Workplace Coordinator to support the day-to-day operations of their London office. The role involves providing full-time onsite support, managing office supplies, and delivering professional reception services. The ideal candidate should demonstrate strong customer service skills, time management, and the ability to work in a collaborative environment. This is a great opportunity to contribute to a positive workplace atmosphere.

Qualifications

• At least 1 year of experience in a relevant working environment.
• Demonstrates commercial awareness in workplace operations.
• Ability to manage time effectively with sharp attention to detail.

Responsibilities

• Provide full-time onsite office support.
• Deliver professional Front of House reception services.
• Manage office supplies and liaise with housekeeping.
• Ensure compliance with Health & Safety and company standards.

Skills

Customer service

Time management

Communication

Initiative

Collaboration

Office 365

Job description

Overview

Join Kainos and Shape the Future. At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger.

We are seeking an enthusiastic and proactive Associate Workplace Coordinator to support the day-to-day operations of our London office. You will play a vital role in creating a welcoming, friendly, and positive atmosphere in our London office. Working within the Facilities team function of the Property team, you\'ll be the go-to person for colleagues, visitors, clients and partners - ensuring the office is not only functional but also a comfortable, safe, and inspiring environment that enables people to do their best work. This position is a 5 days a week in the office. You\'ll be part of a global network of coordinators, delivering high-quality shared services across the business.

Responsibilities

• Providing full-time onsite office support and acting as the central point of contact for all workplace-related queries.
• Delivering professional Front of House reception services, including greeting guests and managing switchboard and mailbox activity.
• Supporting the wider global Facilities team and cross-team collaboration.
• Managing office budget in line with company processes.
• Contributing to continuous improvement initiatives to help deliver best-in-class service.
• Participating in Facilities projects and knowledge-sharing activities across the team and wider office.
• Representing Kainos and the Facilities team internally and externally, acting as a brand ambassador.
• Ensuring compliance with company standards, processes, and departmental SLAs.
• Managing office supplies, liaising with housekeeping, and overseeing building maintenance (PPM and reactive).
• Supporting Health & Safety compliance, including Fire Warden and First Aider duties (training provided).
• Monitoring physical security and access control in line with policy.
• Assisting with onboarding new colleagues and supporting internal office moves and events.
• Building strong relationships with landlords, contractors, and external partners and vendors.
• Organising and supporting onsite/offsite meetings and events.

Please be aware that this role will include a physical element which will entail putting away deliveries, stocking stationery and supply cupboards etc. This role also occasionally calls for flexibility of start and finish times to cover maintenance works or event facilitation.

Essential requirements

• Demonstrates commercial awareness and a good grasp of how workplace operations support wider business goals.
• Can demonstrate excellent customer service with a proactive can-do attitude.
• Manages time effectively, with excellent planning skills and a sharp eye for detail-even when working to tight deadlines.
• Stays calm under pressure, makes sound decisions, and knows how to prioritise in a fast-paced environment.
• Is a self-starter who takes initiative and works independently with minimal supervision.
• Communicates clearly and professionally, both verbally and in writing, with colleagues and external contacts.
• Works well in a team, taking direction when needed and contributing positively to group efforts-collaboration is key at Kainos.
• Understands and follows company policies, procedures, and processes with confidence and consistency.
• Has at least 1 year of experience in a relevant working environment, with a mature, approachable, and collaborative style.
• Is confident using the Office 365 suite (or equivalent digital tools) to support daily tasks and communication.