Work Area Manager - Night Shift

Royal Mail; England; On-site; GBP 36,000 - 40,000; Full time

Job summary

A leading postal service provider in the UK is seeking a Work Area Manager at their Swindon Mail Centre. This full-time, permanent position offers a salary between £36,425 and £39,348, night shift allowance, and a 10% bonus potential. Responsibilities include managing operations, leading a dedicated team, and championing health and safety initiatives. Candidates should possess strong leadership, communication skills, and adaptability under pressure. Interested applicants should submit their CVs online.

Benefits

Night shift allowance

10% bonus potential

25 days annual leave

Generous pension scheme

Qualifications

• Flexible and able to work under pressure.
• Excellent leadership and communication skills.
• Proven experience in managing teams.

Responsibilities

• Manage operations in a specified area of the mail centre.
• Lead and develop a team, holding regular meetings.
• Champion health and safety initiatives.

Skills

Leadership focus

People focus

Resilience focus

Achievement focus

Improvement focus

Customer centric focus

Job description

Overview

Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Role

Work Area Manager

Salary £36,425 – £39,348 (dependent on experience), night shift allowance, 10% bonus potential, 25 days annual leave and generous pension scheme. Full time, Permanent
Location: Swindon Mail Centre, Rowland Hill Close, Dorcan, Swindon, SN3 5TG

Responsibilities

• As a Work Area Manager, you will work in a busy mail centre, responsible for managing operations in a specified area.
• Shift patterns: Monday – Friday, hours between 22:00 – 06:12; flexibility is required due to operational needs.
• Lead a dedicated team of full and part time employees, hold regular one to one and team meetings, and review the area’s performance and plans on a daily basis.
• Champion health and safety initiatives, increase efficiency, and identify areas of improvement.
• Support the Shift Manager and provide a high quality of service to customers; ensure all operational targets are met.
• With line management responsibility, manage the team’s sick absence, attendance, training and development; participate in the programme of continuous improvement.

Skills and experience

• We are looking for candidates who are flexible, can work under pressure and possess excellent leadership and communication skills.
• Evidence on CV of the following: Leadership focus, People focus, Resilience focus, Achievement focus, Improvement focus, Customer centric focus.
• Leadership focus: ensures fundamentals are right, uses platforms to recognise achievement, communicates effectively.
• People focus: values diversity and inclusion, delegates, coaches, delegates, recognises achievements.
• Resilience focus: approachable, adapts to new challenges, communicates regularly, handles ambiguity, remains positive under pressure.
• Achievement focus: drives standards of excellence, asks questions, shares learning, develops and holds teams accountable, builds confident teams through coaching, uses resources to ensure delivery.
• Improvement focus: drives transformation, reduces costs, embraces innovative work practices, identifies improvements and implements new processes.
• Customer centric focus: champions a customer-first culture and monitors customer service goals.

Application process

If you are interested in applying, please complete your application online and submit your current CV.

Assessment

The assessment is designed to enable you to showcase your suitability for management positions within Royal Mail. You will take part in a capability-based interview and a short management scenario exercise on the day.

Additional information

Job reference number 328919

About Us: At Royal Mail we connect companies, customers and communities across the country, delivering a universal postal service. Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. We are a Gold signatory to the Armed Forces Covenant and encourage applications from the Armed Forces community, including cadet instructors and spouses/partners. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: Thursday 18th September. The advert may close early if the appropriate number of applications is reached. Shortlisting: Week commencing 22nd September. Interviews expected: Late September / Early October.

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