Wellbeing Advisor

Bath Spa University; Bath; On-site; GBP 33,000 - 38,000; Full time

Job summary

A higher education institution in Bath seeks Wellbeing Advisors to offer triage and assessment for students, manage caseloads, and develop wellbeing resources. The ideal candidates will have a degree or equivalent experience and be adept in delivering effective student support. Responsibilities include conducting risk screenings and creating safety plans alongside fostering peer-led initiatives. The role promises strong team collaboration with opportunities for professional development and competitive benefits.

Benefits

Generous pension scheme

Enhanced paid leave

Family friendly policies

Employee Assistance Programme

Transport schemes

Qualifications

• Experience in delivering pastoral care and wellbeing services.
• Ability to assess needs and levels of risk.
• Proven team collaboration and partnership skills.

Responsibilities

• Deliver triage and assessment for student wellbeing.
• Manage caseload and provide specialist interventions.
• Develop and deliver wellbeing workshops and resources.

Skills

Pastoral care

Communication skills

IT skills

Problem-solving skills

Interpersonal skills

Assessment skills

Education

Degree level education or equivalent work experience

Relevant postgraduate qualification

Job description

Application Deadline: 11 December 2025

Department: Student Wellbeing Services

Location: Bath, Somerset - Newton Park & Locksbrook

Compensation: £33,951 - £37,694 / year

Description

We are seeking Wellbeing Advisors to deliver triage and assessment for student enquiries, complete risk screenings and safety plans, along with managing a caseload providing specialist wellbeing interventions, advice and support.

About the Role

You will provide triage, assessment and risk management for students, delivering effective early interventions and tailored safety plans. You will offer first responses to disclosures, make appropriate referrals, and lead enhanced support for independent students, including coordinating processes such as Support to Study and the University Mediation Service.

The role also involves developing and delivering wellbeing workshops, resources and campaigns, supporting peer-led initiatives, and working collaboratively across the University. You will contribute expert advice to strategic projects, maintain high-quality case records, and play an active role in continuous service improvement.

The role involves autonomous and team-based work within established protocols, as well as contributing to project activity throughout the year. Suitable candidates will be confident in managing a varied and demanding caseload and committed to high-quality student support.

About You

• Educated to degree level or equivalent work experience
• Experience of delivering pastoral care, welfare and wellbeing services, including working to assess needs, levels of risk and triaging to appropriate support
• Excellent IT, interpersonal, communication and problem-solving skills and demonstrable experience of working within a busy team
• Ability to deal calmly and sensitively with difficult or distressed people to effectively assess risk and co-ordinate support, while maintaining professional boundaries
• Commitment and understanding of equality, diversity and inclusion issues, including an ability to work well with people of all ages and backgrounds
• Relevant postgraduate qualification or professional experience/registration
• Experience of working within student support setting within HE or FE

For further information on the essential and desirable skills we’re looking for, please refer to the attached Job Description.

Additional Information

Salary: Grade 6, starting from £33,951 rising to £37,694 per annum

The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.

The post-holder will be expected to undertake relevant training and take a proactive role in developing their knowledge of the context within which work is undertaken across Student Experience and at Bath Spa University.

Wellbeing Advisors work to the same job description and these post holders work closely together and in conjunction with their line-manager to agree who will take the lead on specific areas of work.

Occasional out-of-hours working, including evenings and specific weekends may be required.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore the successful candidate will be subject to a Disclosure and Barring Service check.

Annual leave opportunities during term time, particularly in September and October, may be limited to ensure continuity of service provision. Leave allocation will be managed across the team to minimise impact on service delivery.

Staff Benefits

We offer a wide range of great benefits at BSU, including

• Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement
• Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
• Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme
• Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
• Transport schemes including Electric Vehicle Scheme and Cycle to Work
• Wide range of discounts and financial benefits, accessed through and easy-to-use app

For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.