Welfare Support Officer (St Athan, Vale of Glamorgan)

Central Employment Agency; Flemingston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national support organization in Wales is seeking a Welfare Support Officer to provide care and assistance to vulnerable families under a government contract. Candidates should have experience with diverse groups and excellent communication skills. The position offers a pay rate of £15.58 per hour, with potential bonuses. This is a temporary role with a 6-month duration, working Monday to Friday from 8:30 AM to 5:00 PM.

Qualifications

• Essential experience working with vulnerable and/or diverse client groups.
• Proficient understanding of safeguarding principles.
• Prior experience in handling mental health and/or challenging behaviour cases.
• Excellent communication skills with colleagues, local authorities, and service users.
• Demonstrated traits of supportiveness, trustworthiness, approachability, and empathy.
• Possession of a full UK driving license.
• DBS will be conducted prior to starting.

Responsibilities

• Provide practical and emotional support to service users.
• Monitor the wellbeing and support needs of service users.
• Maintain professional boundaries and resilience.

Skills

Experience working with vulnerable groups

Understanding of safeguarding principles

Communication skills

Empathy and approachability

Job description

Welfare Support Officer (St Athan, Vale of Glamorgan)

Central Employment is working with a national organisation highly regarded for their ability to provide high quality care, support, and housing to vulnerable groups across the UK. We are partnering with this client as they take on a large contract from the UK Government for a period of 6 months. Due to the length of the contract this is a temporary position with potential for extension.

About the Role: Join the dynamic team as they embark on an exciting journey, supporting individuals and families under a Central Government contract. We are currently recruiting Welfare Support Officers to ensure the provision of exceptional care and safeguarding for vulnerable families. This role demands cultural sensitivity, empathy, and a commitment to delivering outstanding service.

Key Responsibilities:

• Provide practical and emotional support to service users, addressing safeguarding and welfare concerns.
• Monitor the wellbeing and support needs of service users, ensuring accurate record-keeping for audit purposes.
• Maintain professional boundaries and resilience to meet the diverse needs of service users effectively.

Role Criteria:

• Essential experience working with vulnerable and/or diverse client groups.
• Proficient understanding of safeguarding principles.
• Prior experience in handling mental health and/or challenging behaviour cases.
• Excellent communication skills with colleagues, local authorities, and service users.
• Demonstrated traits of supportiveness, trustworthiness, approachability, and empathy.
• Possession of a full UK driving license.
• DBS will be conducted prior to starting.

Location: 5 Cowbridge Rd, St Athan, Wales CF62 4JD
Pay Rate: £15.58 per hour, with additional bonuses based on unsociable hoursWork Hours: Monday to Friday, 8:30 AM to 5:00 PM.

Join Us: If you are passionate about making a positive impact on vulnerable individuals and families, we want to hear from you. Apply now to become a part of our dedicated team committed to delivering excellence in welfare support.