Welcome Host

WSH Group; Manchester; On-site; GBP 27,000; Full time

Job summary

A major international bank based in Manchester is seeking a Welcome Host (Colleague Support Host) to deliver exceptional client care and service excellence. This role will involve managing reception services and addressing inquiries while ensuring a positive visitor experience. Candidates should possess excellent communication skills and previous experience in customer service. Shift hours are 40 per week from Monday to Friday, with a salary of £26,500 per annum.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Prior experience in a customer service or front of house role is essential.
• Ability to engage and create rapport with clients.

Responsibilities

• Provide the highest level of client care and personal service.
• Manage reception welcome services and inquiries related to the office.

Skills

Excellent communication skills

Attention to detail

Proactive and flexible

Ability to handle multiple requests

Job description

Would you like to be based at the Manchester offices of one of the largest international banks in the world!

We are looking for a Welcome Host (Colleague Support Host) to help the team in place to ensure that this prestigious bank remains a trailblazer for positive visitor experience and service excellence.

The role of the Colleague Support Host is to provide the highest level of client care and personal service to all stakeholders in the Clients business.

This involves Reception welcome services hosting and answering queries related to the office space.

Shifts : 40 hours per week shifts between 7am-5pm from Mon-Fri

Salary : 26500 per annum

Qualifications :

The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive flexible and have a can do.

The successful candidate must be able to engage with others to create rapport and be able to handle multiple requests simultaneously.

Previous experience in a customer service role or front of house role essential.

Additional Information :

Whats in it for you

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees providing counselling & information services.
• Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Remote Work : No

Employment Type : Full-time

Experience : years

Vacancy : 1